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- Tasks: Coordinate client appointments and ensure top-notch service in a dynamic environment.
- Company: Join Alfred H Knight, a family-owned business with a global reach.
- Benefits: Enjoy a competitive salary, pension, life assurance, and employee support programmes.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact by improving client services and building strong relationships.
- Qualifications: Strong communication skills and experience in fast-paced operational settings.
The predicted salary is between 30000 - 40000 £ per year.
Alfred H Knight has an exciting opportunity for a Client Services Coordinator to join our team in Dundonald, UK. In this client-facing role, your primary responsibility will be to organise and manage AHKES solid fuel laboratory related appointments while ensuring a professional level of service is consistently maintained and exceeded. You will also be responsible for meeting client expectations through the accurate and timely reporting of results and operations and liaising closely with relevant stakeholders. Beyond the day-to-day coordination, you will actively identify methods to standardise, streamline and improve our service levels.
ABOUT US
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We thrive by continuing to reinvest in our facilities, technology and people.
DO YOU HAVE WHAT IT TAKES?
To be successful at Alfred H Knight you will need to display the following:
- REQUIRED KNOWLEDGE AND WORK EXPERIENCE
- Strong communication skills and adaptable to the situation/culture
- Ability to create and maintain relationships
- Pro-active mindset and ability to ‘think ahead’
- Must work well under pressure
- Team player who will support colleagues, management and the business needs
- IT knowledge and data entry experience would be advantageous
- Experience in day to day fast paced operational environment
- Experience in a commercial technical environment and knowledge of procedures/processes is preferred
- Undergraduate degree or equivalent professional certification and experience
Travel
Travel as required both domestically and internationally
BENEFITS
We are offering an excellent opportunity with a salary and benefits package to match, including pension, life assurance and an employee assistance programme. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Client Services Coordinator in Dundonald employer: Alfred H Knight
Contact Detail:
Alfred H Knight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator in Dundonald
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews with friends or family to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Alfred H Knight.
We think you need these skills to ace Client Services Coordinator in Dundonald
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Services Coordinator role. Highlight your experience in client-facing positions and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for Alfred H Knight. Don’t forget to mention your proactive mindset and ability to work under pressure.
Showcase Your Experience: When detailing your work experience, focus on roles where you've had to manage appointments or liaise with stakeholders. We love seeing examples of how you've improved service levels in previous jobs, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Alfred H Knight!
How to prepare for a job interview at Alfred H Knight
✨Know the Company Inside Out
Before your interview, take some time to research Alfred H Knight. Understand their services, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Services Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Proactive Mindset
Think of instances where you identified problems and implemented solutions in previous roles. Highlighting your ability to think ahead and improve processes will resonate well with the interviewers, as they value a proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.