At a Glance
- Tasks: Lead and coach a team to implement global software solutions across diverse locations.
- Company: Join Alfred H Knight, a family-owned business with a global presence.
- Benefits: Competitive salary, pension, life assurance, and employee assistance programme.
- Other info: Dynamic hybrid work environment with a focus on professional growth and inclusivity.
- Why this job: Make a real impact by driving global success in technology implementation.
- Qualifications: Degree level education and experience in software deployment and team leadership.
The predicted salary is between 60000 - 75000 £ per year.
Alfred H Knight has an exciting opportunity for an Implementation and Training Lead to join our team at our global Head Office in Prescot (Liverpool). This is a newly created position within our Technology function, designed for a professional ready to lead our implementation and training capability and support our continued global growth. As we continue to expand at a fast pace, you will lead by example—coaching and developing a dedicated team to ensure our core global systems, specifically LIMS and Job Management tools, are effectively planned and rolled out across our international laboratories.
We offer a dynamic, hybrid working environment, providing the perfect balance of collaboration and flexibility with three days in the office and two days working from home.
In this role, you will:
- Lead and Coach: Manage a team of Implementation Analysts, fostering a culture of accountability and providing the mentorship they need to flourish and develop.
- Drive Global Success: Oversee the end-to-end implementation lifecycle for a busy pipeline of projects spanning the globe—from Bolivia to Romania, and Saudi Arabia to Mozambique.
- Establish Excellence: Set and uphold high standards for working practices, ensuring the team is adaptable and follows best-practice governance to deliver consistent results.
- Take Accountability: Manage capacity and plan work against targets, providing clear upward reporting and visibility to senior stakeholders.
ABOUT US
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.
DO YOU HAVE WHAT IT TAKES?
To be successful at Alfred H Knight, you will need to be highly organised with a clear eye for detail and the ability to remain calm and pragmatic under pressure.
REQUIRED KNOWLEDGE AND WORK EXPERIENCE
Essential
- Technical Implementation: A strong understanding of technology implementation strategies for core operational software, specifically LIMS and Job Management tools.
- Training Program Design: Expertise in creating and executing comprehensive global training programs and change management initiatives.
- Operational Governance: Knowledge of project governance, risk management, and controls within a structured IT environment.
- Global Delivery: Experience translating roadmaps and business demands into coordinated international implementation plans.
Required Competencies
- Leadership & Coaching: Proven ability to lead, mentor, and develop technical team members to support their professional growth.
- Clear Communication: Ability to work confidently with both technical and non-technical stakeholders across international functions.
- Accountability: A delivery-focused mindset with a strong emphasis on follow-through and meeting targets.
Required Work Experience
- Substantial Experience: Proven experience in an implementation management role overseeing software deployment in a complex, multi-site, or global environment.
- Proven Track Record: Experience coordinating system rollouts (ideally LIMS) across a global or regional laboratory network.
- Management Experience: Experience leading teams of analysts and coordinating delivery activity across remote functions.
- Demonstrated Ability: Ability to manage risks, dependencies, and resource pressures across a fast-paced delivery pipeline.
Required Qualifications
- Educated to degree level or equivalent.
- Certifications in Change Management (e.g., Prosci), Implementation, or Training delivery are highly preferred.
- PRINCE2, APM PMQ, or equivalent Agile certifications are preferred.
BENEFITS
We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Implementation & Training Lead in Liverpool employer: Alfred H Knight Group
Alfred H Knight is an exceptional employer, offering a dynamic hybrid working environment that balances collaboration and flexibility, ideal for the Implementation & Training Lead role. With a strong commitment to employee growth, you will have the opportunity to lead and mentor a dedicated team while overseeing global projects that drive success across various international laboratories. Our family-owned business values professionalism and invests in its people, ensuring a supportive culture where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation & Training Lead in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at Alfred H Knight on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding the company’s values and recent projects. Show us that you’re not just interested in the role, but also in how you can contribute to our global success and uphold our standards of excellence.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve successfully led a team or managed a project. Be ready to discuss how you’ve coached others and driven results in previous roles.
✨Tip Number 4
Don’t forget to ask questions during the interview! This shows us you’re engaged and genuinely interested. Inquire about the team dynamics, upcoming projects, or how we measure success in the Implementation & Training Lead role.
We think you need these skills to ace Implementation & Training Lead in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with LIMS and Job Management tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Leadership Skills:Since this role involves leading a team, it’s crucial to demonstrate your leadership and coaching abilities. Share examples of how you've successfully managed teams or projects in the past—this will really help us see your potential!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your experience and skills, as we appreciate clarity and directness in communication.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfred H Knight Group
✨Know Your Tech Inside Out
Make sure you have a solid understanding of LIMS and Job Management tools. Brush up on the latest trends in technology implementation strategies, as this will show your potential employer that you're not just familiar with the systems but also passionate about them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached team members or managed projects. This will demonstrate your ability to foster a culture of accountability and mentorship, which is crucial for the role.
✨Be Ready to Discuss Global Projects
Since the role involves overseeing international implementations, be prepared to talk about your experience with global delivery. Highlight any projects you've managed that spanned multiple countries, and discuss how you navigated challenges like cultural differences or time zone issues.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical concepts. You’ll need to communicate effectively with both technical and non-technical stakeholders, so being able to simplify complex ideas will be a big plus in your interview.
