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- Tasks: Provide essential admin support in a busy hospital ward and ensure smooth patient care.
- Company: Join the Newcastle upon Tyne Hospitals NHS Foundation Trust, a supportive and dynamic healthcare team.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional development.
- Why this job: Make a real difference in patient care while working in a fast-paced, collaborative environment.
- Qualifications: NVQ 2 or equivalent experience, plus strong IT and communication skills.
- Other info: Great career growth potential and a chance to work with a motivated team.
The predicted salary is between 19400 - 27400 £ per year.
Do you enjoy interacting with the general public? Do you possess excellent IT skills and have a good working knowledge of hospital computer systems? Are you a flexible team player who enjoys working in a busy environment? If so, why not join us on Ward 20? We are a well-established, busy dynamic ward with a highly motivated and supportive team. We specialise in ophthalmology and maxillo‑facial conditions, and we also take many patients from other specialties. We have a 22‑bedded in‑patient ward and also a 12‑24 bedded day‑case ward.
Interview Date: 18 December 2025
Hours: 37 hours 30 minutes/week
Main duties of the job
This is a key role within the team involving all aspects of administrative work from reception/telephone duties to preparation of patient documentation for admission, ensuring the smooth running of the service. You will benefit from working in a supportive environment, attending regular staff meetings with the opportunity for development. It is a busy ward and you will have many opportunities for in‑house and trust.
Job responsibilities
- Provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and multidisciplinary team.
- Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
- Ensure case notes, investigations, X‑rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
- Ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc.) and that the PAS system is up to date and accurate.
Person Specification
Essential
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 – 9 (A – C), including English Language, or equivalent level qualification or relevant experience.
Desirable
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent.
Skills & Abilities
- Basic IT skills.
- Ability to communicate with members of the public and healthcare providers.
- Able to work effectively alone or as part of the multidisciplinary team.
- Effective organisation and time management skills.
Knowledge & Experience
Desirable
- Previous experience working within the NHS.
- Knowledge of the eRecord, Mermaid, Casis, ERA and/or Tracking systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address: Royal Victoria Infirmary, 317 02 Royal Victoria Infirmary, NE1 4LP
Employer's website: https://careers.nuth.nhs.uk/why-us
Job details
Date posted: 24 November 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year
Contract: Permanent
Working pattern: Full‑time
Reference number: 317‑2025‑48‑03‑DR
Job location: Royal Victoria Infirmary, NE1 4LP
Ward Clerk in Newcastle upon Tyne employer: Alfianni Online - Artist Netwerk
Contact Detail:
Alfianni Online - Artist Netwerk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk in Newcastle upon Tyne
✨Tip Number 1
Get to know the team! Before your interview, reach out to Sister Caroline Dunn or any team member for a chat. It shows you're genuinely interested and gives you insider info about the ward's vibe.
✨Tip Number 2
Brush up on your IT skills! Since you'll be using hospital computer systems, make sure you're comfortable with Microsoft Office and any relevant software. A quick online course can do wonders!
✨Tip Number 3
Show off your communication skills! During the interview, highlight your ability to interact with both the public and healthcare providers. Share examples of how you've handled busy environments before.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our supportive team at the Royal Victoria Infirmary.
We think you need these skills to ace Ward Clerk in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. We want to see how you can contribute to our busy ward, so don’t hold back on showcasing your relevant IT skills and teamwork experience!
Show Your Passion for Patient Care: In your written application, let us know why you’re excited about working in a healthcare environment. Share any experiences that demonstrate your commitment to providing excellent patient care, as this is key for us on Ward 20.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Alfianni Online - Artist Netwerk
✨Know Your Role
Make sure you understand the key responsibilities of a Ward Clerk. Familiarise yourself with the administrative tasks mentioned in the job description, like managing patient documentation and supporting the multidisciplinary team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your IT Skills
Since the role requires good IT skills, be prepared to discuss your experience with hospital computer systems and Microsoft Office. You might even want to mention any specific software you've used, like eRecord or Casis, to show you're ready to hit the ground running.
✨Communicate Effectively
As a Ward Clerk, you'll be interacting with the public and healthcare providers. Practice clear and confident communication. Think about examples from your past where you successfully handled inquiries or worked as part of a team, as these will showcase your ability to connect with others.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the ward's dynamics, team culture, or opportunities for development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
