Apprentice Clinical Administrator in Newcastle upon Tyne

Job Summary

Would you like an Apprentice Clinical Administrator role with a guaranteed Band 3 job at the end?
You will be enrolled with a local education provider and will be required to complete your Level 3 Apprenticeship Programme within the duration of the placement. This opportunity will provide you with valuable experience and offer a strong foundation for a career within the NHS.
The ENT Department has a vacancy for an apprentice Clinical Administrator and the successful applicant will follow an Advanced Apprenticeship for 18 months and be paid a band 2 wage. On successful completion, the apprentice will automatically transfer into the permanent Band 3 post of 37.5 hour per week. Throughout the apprenticeship the post holder will gain experience working in the team within the ENT Department.

Job Responsibilities

• Assist in the day‑to‑day operation of the ENT department, ensuring delivery of a consistently high‑quality service.
• Support consultants, junior medical staff and other clinical staff with efficient secretarial support to specialists.
• Audio‑type letters and documents.
• Deal with telephone enquiries promptly and communicate with patients regarding appointments and admissions at the request of the medical/secretarial staff.
• Cover administrative posts trust‑wide as required.
• Complete the Advanced Apprenticeship in Business Administration within 18 months.

Eligibility for Apprenticeship

• Be aged 18 or over.
• Have the right to work and remain in the UK.
• Have lived in the UK for at least 3 years.
• Provide original evidence of required English and maths qualifications.

Essential Qualifications & Experience

• 4 GCSEs, including English and Maths at Level 2 (or equivalent GCSE 9‑4 or A*‑C).
• Business Administration Level 2 NVQ or equivalent experience.
• Understanding of confidentiality issues.
• Good communication skills (written, verbal, telephone).
• IT skills, including office software packages.
• Keyboard skills and text‑processing ability.
• Ability to be flexible and work as part of a team.

Desirable Qualifications & Experience

• Understanding of medical terminology.
• Previous audio‑typing experience.
• Ability to manage time effectively and work on own initiative.

Additional Requirements / Further Information

• You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
• You must not be engaged in any other funded training or education programme.
• We cannot sponsor applicants during or on successful completion of the apprenticeship; please ensure you meet visa status eligibility.
• We cannot accept applications from student visa applicants.
• If you are a Non‑UK National, you must meet the settlement requirements of the apprenticeship course funding and be verified as eligible for funding by the relevant apprenticeship provider.

Salary & Benefits

Band 2: £24,465 to £26,598 per annum
Band 3 (post‑completion): salary not specified in this advert but will reflect permanent Band 3 pay.

Contract & Working Pattern

Permanent contract, full‑time (37.5 hours per week).

Employer Details

The Newcastle upon Tyne Hospitals NHS Foundation Trust
ENT Department
317 01 Freeman Hospital
NE7 7DN

Reference Number

317‑2025‑48‑36‑DR

Job Location

ENT Department, 317 01 Freeman Hospital, NE7 7DN – Newcastle upon Tyne

Application Details

• Interview date: 10 December 2025
• Workforce team will redirect applicants to Trac for the final application.
• Applicants must read all of the information before applying.

Disclosures and Checks

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (D&B) check. A criminal record certificate may also be required for skilled worker applicants.

Additional Sponsorship Information

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas & Immigration website.