Administration Assistant The Newcastle upon Tyne Hospitals NHS Foundation Trust

An exciting opportunity has arisen for an Administrative Assistant to join the National atypical Haemolytic Uraemic Syndrome (aHUS) Service, which is a highly specialised service looking after patients with a rare kidney disease based at the Royal Victoria Infirmary.

Interview Date: Wednesday 11 December 2024

Hours: 37 hours 30 minutes/week

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The post holder will be trained in all aspects of administrative functions of the service and support the Admin manager, Service manager and the wider team members including specialist nurses and consultants.

As a national service dealing with shared care patients, the post holder must be able to demonstrate excellent communication skills both written and telephone. The post holder will be involved in the upkeep of the national aHUS database which will require good IT skills.

Our staff oversee over 2 million patients ‘contacts’ each year, delivering high standards of healthcare from the following sites:

1. Freeman Hospital
2. Royal Victoria Infirmary (RVI)
3. Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
4. Newcastle Dental Hospital
5. Newcastle Fertility Centre
6. Northern Centre for Cancer Care, North Cumbria
7. Northern Genetics Service
8. Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals

Responsibilities:

1. To provide an efficient administration service to the aHUS Nursing team and to the Senior Clinical Team, as required.
2. Coordinate booking tests with patients, their local team and other healthcare professionals.
3. Make decisions and take action on matters of both a routine and non-routine nature on behalf of the aHUS Team.
4. Communicate verbally, via email or telephone with patients and their families on a variety of matters at the request of the nursing and clinical team.
5. Participate in gathering statistical information and analysis for both internal and external agencies under the supervision of the aHUS team.
6. Obtain investigation results including blood tests from internal and external sources.
7. Input data into specialised local database.
8. Provide cover for Senior Medical Secretary as required.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

This advert closes on Monday 2 Dec 2024.

Proud member of the Disability Confident employer scheme

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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