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- Tasks: Serve delicious meals to hotel guests while ensuring a clean and welcoming environment.
- Company: Join Alfa Leisureplex Group, a leading employee-owned travel company with a passion for memorable holidays.
- Benefits: Enjoy competitive pay, job security, training funding, and fantastic discounts on holidays.
- Why this job: Be part of a friendly team in a growing company that values its employees and offers development opportunities.
- Qualifications: Experience in hospitality is a plus; a positive attitude and passion for service are essential.
- Other info: Flexible hours, free meals on duty, and a chance to build your pension await you!
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at the Selborne Hotel, Dunoon.
Restaurant Assistant working hours:
As a Restaurant Assistant you will work crica 30 hours per week , including weekends & split shifts with an hourly rate of £13.45, effective from 1st April – Regardless of age!
Being a Restaurant Assistant:
Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensuring service stations and tables are kept clean and tidy.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can\’t be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme – Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant
Restaurant Assistant employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant
✨Tip Number 1
Familiarise yourself with the menu and services offered at The Selborne Hotel. Knowing the dishes and drinks will help you provide better service and impress during any interviews or informal chats.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlighting your ability to handle busy periods and maintain a positive attitude can set you apart from other candidates.
✨Tip Number 3
Research the Alfa Leisureplex Group and their employee-owned model. Understanding their values and mission can help you align your answers in interviews and demonstrate your enthusiasm for being part of their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interviews.
We think you need these skills to ace Restaurant Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Restaurant Assistant. Highlight your relevant experience in customer service and any previous roles in hospitality.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your ability to work under pressure, your flexibility, and any experience you have in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work for Alfa Leisureplex Group specifically and how you can contribute to their mission of providing high-quality memorable holidays.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Alfa Travel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for serving others and creating memorable experiences for guests.
✨Demonstrate Flexibility and Calmness
As a Restaurant Assistant, you'll need to handle busy periods and unexpected situations. Be prepared to discuss how you've managed stress in previous roles and provide examples of your ability to stay calm under pressure.
✨Highlight Customer Service Skills
Customer service is key in this role. Prepare to share specific instances where you went above and beyond to ensure customer satisfaction. This will show that you understand the importance of excellent service.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the company and the role. Inquire about training opportunities or how the team maintains high service standards, showing that you're eager to learn and grow.