At a Glance
- Tasks: Serve delicious meals to guests while ensuring a clean and welcoming environment.
- Company: Join Alfa Leisureplex Group, a top-rated employee-owned travel company with 24 hotels across the UK.
- Benefits: Enjoy competitive pay, job security, training funding, free meals, and more perks!
- Why this job: Be part of a friendly team in a growing company that values your contributions and offers career development.
- Qualifications: Experience in hospitality is a plus; passion for customer service is essential!
- Other info: Flexible hours and opportunities to learn new skills in a vibrant hotel setting.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at The Cliffe Norton Hotel, Tenby, SA70 8AA.
Restaurant Assistant working hours:
As a Restaurant Assistant you will work circa 30 hours per week , including weekends & split shifts with an hourly rate of £13.45, effective from 1st April – Regardless of age!
Being a Restaurant Assistant:
Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensuring service stations and tables are kept clean and tidy.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can\’t be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme – Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant
Restaurant Assistant employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially the specific services offered by Alfa Leisureplex Group. Understanding their unique selling points and customer service philosophy will help you stand out during any interviews.
✨Tip Number 2
Showcase your flexibility and ability to work under pressure. Prepare examples from your past experiences where you successfully managed busy shifts or dealt with challenging situations, as this is crucial for a Restaurant Assistant role.
✨Tip Number 3
Network with current or former employees of Alfa Leisureplex Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Demonstrate your passion for customer service in your interactions. Whether it's through a friendly conversation or by asking insightful questions about the role, showing genuine enthusiasm can leave a lasting impression on the hiring team.
We think you need these skills to ace Restaurant Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles where you provided excellent customer service, as this is crucial for a Restaurant Assistant.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to work under pressure. Mention specific skills that align with the job description, such as flexibility and teamwork.
Highlight Relevant Skills: In your application, clearly outline skills that are important for the role, such as communication, cleanliness, and the ability to learn quickly. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Alfa Travel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your passion for providing excellent customer service, as this is crucial for a Restaurant Assistant role.
✨Demonstrate Flexibility and Calmness
Since the job involves working under pressure and being flexible with shifts, be prepared to discuss how you've handled busy situations in the past. Provide examples of times when you remained calm and adaptable, especially during peak hours.
✨Highlight Relevant Experience
If you have previous experience in a similar role, make sure to mention it. Discuss specific tasks you performed, such as serving food or maintaining cleanliness, and how these experiences have prepared you for the Restaurant Assistant position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the company and the role. You might ask about training opportunities or how the team ensures high-quality service for guests.