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- Tasks: Help guests by handling their luggage and ensuring a smooth check-in experience.
- Company: Join the UK's only employee-owned travel group, AlfaHoliday Group.
- Benefits: Enjoy competitive pay, training funding, and fantastic holiday discounts.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours with great job security and career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
AlfaHoliday Group has an opportunity for a Hotel Luggage Handler to join the team at The Eliot Hotel, Edgcumbe Avenue, Newquay TR7 2NH.
Luggage Handler working hours: As a Luggage Handler you will work 6 hours per week, shift pattern: 6:00am - 7:30am approx 5.00pm - 7:30pm, must be flexible as days may vary each week, including weekends with an hourly rate of £***** effective from 1st April – Regardless of age.
Being a Luggage Handler: As a Luggage Handler you will work as part of the front of house team, offloading cases from our coaches, labelling and delivering luggage to the guests' bedrooms.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa FTE £1,500 in ****)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Strong communication skills
- Excellent customer service skills, friendly and outgoing personality
- Ability to learn new skills quickly
- To be flexible and keep calm under pressure
- Attention to detail
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK's only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests. Alfa Hotels own and operate 25 hotels in the UK's most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hotel Luggage Handler role, we encourage you to apply.
Hotel Luggage Handler in Newquay employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Luggage Handler in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AlfaHoliday Group. Understand their values and what makes them unique as an employee-owned business. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Luggage Handler, you'll be interacting with guests regularly. Think of scenarios where you can demonstrate your friendly and outgoing personality. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be flexible and ready to adapt! The job requires you to work varying hours, including weekends. During your interview, highlight your ability to stay calm under pressure and your willingness to take on different shifts. This shows you're ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the AlfaHoliday Group site. This not only streamlines the process but also shows your enthusiasm for the role. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Hotel Luggage Handler in Newquay
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Highlight Relevant Experience: If you've got any experience in customer service or hospitality, make sure to mention it! Even if it's not directly related, any skills that show you can handle luggage and interact with guests will catch our eye.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Luggage Handler position at The Eliot Hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Alfa Travel
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Hotel Luggage Handler involves. Familiarise yourself with the daily tasks like offloading luggage and delivering it to guests' rooms. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with guests, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your friendly and outgoing personality.
✨Flexibility is Key
The job requires flexibility with hours, so be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked under pressure. This will reassure them that you can handle the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Luggage Handler. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.