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- Tasks: Join us as a Hospitality Assistant, working in various hotel areas like the Bar, Restaurant, and Kitchen.
- Company: Alfa Leisureplex Group is a leading employee-owned travel company with a focus on memorable holidays.
- Benefits: Enjoy bi-annual tax-free dividends, training funding, job security, discounts, and live-in accommodation.
- Why this job: Be part of a friendly team, learn new skills, and contribute to high-quality guest experiences.
- Qualifications: Excellent customer service skills, flexibility, and a passion for hospitality are essential.
- Other info: Experience in hospitality is preferred; join us during an exciting growth phase!
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Alfa Leisureplex Group has an opportunity for a Hospitality Assistant to join the team at The Eliot Hotel, Newquay.
Hospitality Assistant working hours:
As a Hospitality Assistant you will work circa 40 – 45 hours per week, including weekends & split shifts with live in accommodation and an hourly rate of £12.60 – Regardless of age!
Being a Hospitality Assistant:
As a Hospitality Assistant your role will be varied, having the opportunity to be an all rounder working in numerous areas within the hotel operation; this will include working in the Bar, Restaurant, Kitchen & Housekeeping with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can\’t be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme – Health Assured
- Length of service rewards
- Live In Accommodation (location specific)
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
- Excellent customer service skills, friendly & outgoing personality
- Ability to learn new skills quickly
- To be flexible and keep calm under pressure, working independently and as part of a team.
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.
Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hospitality Assistant
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Hospitality Assistant employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the specific operations of The Eliot Hotel and the Alfa Leisureplex Group. Understanding their values and customer service standards will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Highlight your flexibility and ability to work in various roles within hospitality. Be prepared to discuss examples from your past experiences where you've successfully adapted to different tasks or worked under pressure.
✨Tip Number 3
Network with current or former employees of Alfa Leisureplex Group. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your conversations during the hiring process.
✨Tip Number 4
Showcase your passion for the hospitality industry by discussing any relevant training or courses you've undertaken. This demonstrates your commitment to personal development and aligns with the company's focus on continuous learning.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Focus on roles where you've demonstrated excellent customer service skills, teamwork, and flexibility, as these are key for the Hospitality Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that relate to the role and express why you want to work at The Eliot Hotel and be part of the Alfa Leisureplex Group.
Highlight Relevant Skills: In your application, emphasise skills such as the ability to learn quickly, work under pressure, and maintain high standards. These traits are essential for a Hospitality Assistant and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Alfa Travel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences or stories that highlight your passion for providing excellent customer service and creating memorable experiences for guests.
✨Demonstrate Flexibility and Teamwork
Since the role involves working in various areas of the hotel, be prepared to discuss your ability to adapt to different tasks and work collaboratively with others. Provide examples of how you've successfully worked in a team or handled multiple responsibilities in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing high-pressure scenarios. Think of examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Research the Company Culture
Familiarise yourself with Alfa Leisureplex Group's values and employee-owned structure. Understanding their mission and commitment to quality service will help you align your answers with their expectations and demonstrate that you're a good fit for their team.