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- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the UK's only employee-owned travel group, known for its fantastic holidays.
- Benefits: Enjoy competitive pay, training funding, job security, and amazing holiday discounts.
- Why this job: Be part of a growing team that values your contributions and offers career development.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Live-in accommodation available and free meals while on duty!
The predicted salary is between 27800 - 27800 £ per year.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at the Croit Anna Hotel, Fort William.
Restaurant Assistant working hours: As a Restaurant Assistant you will work circa 35 hours per week, including weekends & split shifts with an hourly rate of £13.45, effective from 1st April – Regardless of age!
Being a Restaurant Assistant: Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensure service stations and tables are kept clean and tidy.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Live In Accommodation (location specific)
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role, we encourage you to apply.
Restaurant Assistant in Fort William employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant in Fort William
✨Tip Number 1
Get to know the company! Research Alfa Holiday Group and their values. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about their mission of providing memorable holidays.
✨Tip Number 2
Practice your customer service skills! Since being a Restaurant Assistant is all about serving guests, think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. A neat appearance shows that you take the role seriously and are ready to represent the Alfa brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant Assistant in Fort William
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Restaurant Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to stay calm under pressure or your excellent communication skills.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfa Travel
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes offered at the Croit Anna Hotel. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will highlight your suitability for the role.
✨Demonstrate Flexibility and Calmness
Think of scenarios where you had to adapt quickly or stay calm under pressure. The restaurant environment can be hectic, so showing that you can handle busy shifts and unexpected challenges will make you stand out.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.