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- Tasks: Be a versatile team player in various hotel operations like bar, restaurant, kitchen, and housekeeping.
- Company: Join the UK's only employee-owned travel group with a strong reputation in hospitality.
- Benefits: Enjoy competitive pay, job security, training funding, and fantastic discounts on holidays.
- Why this job: Make memorable experiences for guests while developing your skills in a supportive environment.
- Qualifications: Excellent customer service skills and a friendly, outgoing personality are essential.
- Other info: Live-in accommodation available and opportunities for career growth in a dynamic setting.
The predicted salary is between 10 - 15 £ per hour.
Alfa Leisureplex Group has an opportunity for a General Assistant to join the team at The Selborne Hotel, Clyde Street, Dunoon PA23 7HT.
As a Hospitality Assistant, you will work circa 40 hours per week, including weekends & split shifts with an hourly rate of £12.60 – Regardless of age!
Your role will be varied, having the opportunity to be an all-rounder working in numerous areas within the hotel operation; this will include working in the Bar, Restaurant, Kitchen & Housekeeping with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Live In Accommodation
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent customer service skills, friendly & outgoing personality
- Ability to learn new skills quickly
- To be flexible and keep calm under pressure, working independently and as part of a team.
- Attention to detail
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.
Leisureplex Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the General Assistant role, we encourage you to apply.
General Assistant in Dunoon employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Dunoon
✨Tip Number 1
Get to know the company! Research Alfa Leisureplex Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you, which can really boost your chances of landing that General Assistant role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Role-play with a friend or family member to build your confidence and ensure you can showcase your skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Alfa Leisureplex family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace General Assistant in Dunoon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter.
Tailor Your Application: Make sure to tailor your application to the role of General Assistant. Highlight any relevant experience in hospitality and customer service, and show us how your skills align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you about joining our fantastic team.
How to prepare for a job interview at Alfa Travel
✨Know the Company Inside Out
Before your interview, take some time to research Alfa Leisureplex Group. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a General Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be anything from resolving a complaint to creating a memorable experience for a guest.
✨Demonstrate Flexibility and Team Spirit
The role involves working in various areas of the hotel, so be ready to discuss how you adapt to different situations. Share instances where you’ve worked well under pressure or collaborated with a team to achieve a common goal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like for a General Assistant. This shows that you’re engaged and eager to learn more about the position.
