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- Tasks: Join our team as a Hospitality Assistant, working in various hotel areas.
- Company: Be part of the UK's only employee-owned travel group with a strong reputation.
- Benefits: Enjoy competitive pay, live-in accommodation, and fantastic discounts on holidays.
- Why this job: Gain valuable experience in hospitality while working in a fun, dynamic environment.
- Qualifications: Excellent customer service skills and a friendly, outgoing personality are essential.
- Other info: Opportunities for training, job security, and a supportive team await you.
The predicted salary is between 12 - 13 £ per hour.
Alfa Holiday Group has an opportunity for a Hospitality Assistant to join the team at the George IV Hotel, Criccieth.
As a Hospitality Assistant, you will work 30+ hours per week, including weekends & split shifts with an hourly rate of £12.60 rising to £13.45 in April – Regardless of age! Live in accommodation is available for this role.
Your role will be varied, having the opportunity to be an all-rounder working in numerous areas within the hotel operation; this may include working in the Bar, Restaurant, Kitchen & Housekeeping with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Live In Accommodation
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent customer service skills, friendly & outgoing personality
- Ability to learn new skills quickly
- To be flexible and keep calm under pressure, working independently and as part of a team
- Attention to detail
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Holidays. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brand Alfa Holidays, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hospitality Assistant role, we encourage you to apply.
Hospitality Assistant - Live in available in Criccieth employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Live in available in Criccieth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Alfa Holiday Group. Understand their values and what makes them unique as an employee-owned business. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your friendly and outgoing personality.
✨Tip Number 3
Be flexible and adaptable! The hospitality industry can be unpredictable, so highlight your ability to stay calm under pressure and work well in a team. Share any experiences where you've had to adapt quickly to changing situations, as this will show you're a great fit for the varied role of a Hospitality Assistant.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Alfa Holiday Group website. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Hospitality Assistant - Live in available in Criccieth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter.
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfa Travel
✨Know the Company
Before your interview, take some time to research Alfa Holiday Group. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be a time you handled a difficult situation or received positive feedback. Make sure to highlight your friendly and outgoing personality!
✨Demonstrate Flexibility and Teamwork
The role involves working in various areas like the bar, restaurant, kitchen, and housekeeping. Be ready to discuss how you adapt to different roles and work well under pressure. Share instances where you successfully collaborated with a team or took on multiple responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or what a typical day looks like for a Hospitality Assistant. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
