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For Companies At a Glance
- Tasks: Unload and reload luggage while providing excellent customer service.
- Company: Join the UK's only employee-owned travel group with a strong reputation.
- Benefits: Enjoy competitive pay, job security, and fantastic discounts on holidays.
- Why this job: Be part of a growing team that values its employees and offers development opportunities.
- Qualifications: Friendly attitude and passion for helping customers.
- Other info: Flexible part-time hours with around 120 shifts a year.
The predicted salary is between 10 - 15 £ per hour.
Alfa Leisureplex Group has an opportunity for an Interchange Luggage Handler to join the team at our Bowburn Services on a Part Time basis.
Luggage Handler working hours
As a Luggage Handler you will work circa 120 shifts throughout the year, including weekends. The shifts will be 2.5 hours per session, with an hourly rate of £12.60, regardless of age!
Being a Luggage Handler
You will be responsible for unloading passenger’s luggage off the feeder coaches at the interchange and reloading them onto the correct Alfa Travel coach whilst demonstrating great customer service and offering help to the customers if needed.
Benefits of being an employee owner
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 in 2024)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests. Leisureplex Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Interchange Luggage Handler role, we encourage you to apply.
Interchange Baggage Handler in Bowburn employer: Alfa Travel
Contact Detail:
Alfa Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interchange Baggage Handler in Bowburn
✨Tip Number 1
Get to know the company! Research Alfa Leisureplex Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Luggage Handler, you'll be interacting with passengers regularly. Think of scenarios where you can demonstrate your friendliness and helpfulness, and be ready to share these experiences during your interview.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at Alfa Leisureplex Group. They can provide insider tips on what the company values in its employees and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Interchange Baggage Handler in Bowburn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and positive in your tone. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Application: Make sure to tailor your application to the Interchange Luggage Handler role. Highlight any relevant experience you have, especially in customer service or handling luggage. This will show us that you understand what the job entails and that you're ready to jump in!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Alfa Travel
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Interchange Baggage Handler involves. Familiarise yourself with the responsibilities like unloading and reloading luggage, and think about how you can demonstrate great customer service. This will show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this job requires a friendly and positive attitude, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you helped someone or resolved an issue, as this will highlight your suitability for the role.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. For instance, they might ask how you'd handle a situation where a passenger is upset about their luggage. Practising these scenarios can help you respond confidently during the interview.
✨Dress Appropriately and Be Punctual
Even though the role is hands-on, it's important to present yourself well. Dress smartly and arrive on time to show that you respect the interview process. Being punctual also reflects your reliability, which is crucial for a role that involves handling customers' belongings.
