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- Tasks: Support and maintain network infrastructure for Allied Maritime Command and manage ICT platforms.
- Company: Join a dynamic team supporting NATO operations in a collaborative environment.
- Benefits: Enjoy opportunities for travel, professional development, and a chance to work with cutting-edge technology.
- Why this job: Be part of a mission-driven team making a real impact in international security.
- Qualifications: Requires vocational training or secondary education with relevant experience and IT certifications.
- Other info: Position starts on 1st September 2025; apply by 20th June 2025.
The predicted salary is between 36000 - 60000 £ per year.
Location: Northwood, United Kingdom.
Period: 558 (start on 01 Sep 2025).
Deadline: 20 Jun 2025.
Duties/Roles:
- Maintain network and communications infrastructure in support of Allied Maritime Command and the United Kingdom.
- Maintain databases, spreadsheets, and drawings in support of CSU Northwood configuration management activities.
- Maintain and perform asset management audits relevant to systems assigned.
- Diagnose and rectify both physical and logical network issues within and outside of MARCOM HQ.
- Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work TACSAT and/or SEMARCOMM+/SEMARCIS as directed.
- Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work the connectivity to the deployed BI-SC kits as directed.
- Manage the maintenance and support of ICT infrastructure relevant to the NATO COMMCEN comprising HF & VLF systems.
- Manage the maintenance and support of Cornet matrix switches.
- Assist with planning and supporting/implementing assigned project work packages.
- Utilise procedures, tools, and techniques for monitoring and managing the performance of Information and Communications Technology Platforms and provide reports as required.
- Install, operate, and maintain assigned Information and Communications Technology Platforms.
- Support the integrity of assigned Information and Communications Technology Platforms, support IT Service Continuity Management (ITSCM), Business Continuity, and Disaster Recovery Plans.
- Liaison with other internal CSU staff, external NCIA Service Lines, and other third party customers and technical organisations as required.
- Respond to, and implement solutions for, ITSM tickets relevant to the area of work.
- Perform maintenance of assigned systems/services.
- Stay abreast of technological developments relevant to the area of work.
- Take the initiative to investigate and resolve technical issues in a systematic approach.
- Advise superiors and recommend technical solutions.
- Work on own initiative with limited supervision.
- Deputise for higher-grade staff, when required.
- Perform other duties as may be required.
Skills, Knowledge, Experience Required:
- Higher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with 4 years post-related experience.
- Experience working in NATO or NCI Agency and familiarization with NCI Agency organizational concepts such as Enterprise Service Delivery Model.
- ITIL Foundation Certificate.
- CISCO Certified Network Associate or Interconnecting CISCO Network Devices 1 & 2 Certification.
- Harris Radio 117F and/or 117G experience/knowledge.
- GGR Cornet Matrix systems experience/knowledge.
- VTC & AV systems experience/knowledge.
- SEMARCOMM+ / SEMARCIS experience/knowledge.
- INMARSAT based systems experience/knowledge.
- IPTV / Digital signage experience/knowledge.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization, including ACO, ACT & NCI Agency.
Technician Infrastructure Support employer: Alfa Rom Consulting SRL
Contact Detail:
Alfa Rom Consulting SRL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician Infrastructure Support
✨Tip Number 1
Familiarise yourself with NATO's organisational structure and the specific roles of the NCI Agency. Understanding how these entities operate will give you a significant edge during interviews, as you'll be able to speak knowledgeably about their processes and your potential contributions.
✨Tip Number 2
Network with professionals who have experience in similar roles or within NATO. Attend relevant industry events or online forums where you can connect with current employees. This can provide you with insider insights and potentially even referrals.
✨Tip Number 3
Stay updated on the latest technological advancements related to ICT platforms and network management. Being able to discuss recent developments or trends in your field during an interview can demonstrate your commitment to continuous learning and your proactive approach.
✨Tip Number 4
Prepare for practical assessments that may be part of the interview process. Brush up on your troubleshooting skills and be ready to demonstrate your ability to diagnose and resolve network issues effectively, as this is a key aspect of the Technician Infrastructure Support role.
We think you need these skills to ace Technician Infrastructure Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your technical qualifications, such as your ITIL Foundation Certificate and CISCO certifications, as well as any experience with NATO or NCI Agency.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the duties and responsibilities listed in the job description. Use examples from your past experiences to demonstrate how you meet the requirements, particularly in areas like network maintenance and asset management.
Highlight Relevant Experience: In your application, clearly outline your experience with specific technologies mentioned in the job description, such as Harris Radio systems, VTC & AV systems, and SEMARCOMM+. This will show that you have the necessary background for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical position like this one.
How to prepare for a job interview at Alfa Rom Consulting SRL
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise relevant to the role, such as your experience with CISCO certifications and knowledge of NATO systems. Be prepared to discuss specific projects where you've successfully diagnosed and resolved network issues.
✨Demonstrate Problem-Solving Abilities
Prepare examples that showcase your systematic approach to troubleshooting and resolving technical issues. Interviewers will be keen to see how you take the initiative in challenging situations, so have a few scenarios ready to discuss.
✨Familiarise Yourself with NATO Concepts
Since the role involves working within NATO structures, brush up on your understanding of NATO responsibilities and organisational concepts. Being able to speak knowledgeably about these topics will demonstrate your readiness for the position.
✨Emphasise Team Collaboration
This role requires liaising with various internal and external stakeholders. Be ready to share experiences where you've successfully collaborated with teams, especially in international or military contexts, to achieve project goals.
