At a Glance
- Tasks: Drive customer experience and commercial strategies using data insights.
- Company: Join Alfa Laval, a pioneering tech company with a 140-year start-up culture.
- Benefits: Enjoy 25 days holiday, health cash plan, life assurance, and career development.
- Other info: Be part of a diverse team committed to integrity and personal growth.
- Why this job: Make a positive impact while shaping a resourceful future in a dynamic environment.
- Qualifications: Experience in CRM, data analysis, and strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
Alfa Laval UK&I is looking for a Commercial Excellence Specialist
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society.
Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources.
Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140‑year‑old start‑up culture and rapid growth also drives our personal growth.
So, as we shape a more resourceful, less wasteful world, we build careers too.
The Position / About The Job
Owns the Alfa Laval's awareness‑to‑lead‑to‑order process.
Local point of contact in the global community for CRM‑related topics and local ambassador of Alfa Laval's data quality efforts.
Ensures that all customer data is activated in the most relevant ways to craft commercial strategies with the goal of increasing business generation.
Champions and supports Alfa Laval's ways to market and segmentation efforts.
Leads and drives customer experience efforts and ensures that this is anchored into the Cluster strategy.
- Key Tasks And Responsibilities
- Plan and execute commercial support activities based on marketing plan priorities.
- Responsible for engaging local organization on the key CRM processes (lead, opportunity, contact and account mgmt.)
- Collects and prioritizes local CRM needs to support the Lead‑to‑Cash development.
- Collects and prioritizes local needs in terms of data visualization.
- Ensure the continuous progress on our data quality journey according to local and global requirements.
- Translates customer and commercial data into insights to support decision making and support the sales company.
- Transformation.
- Local champion for the Customer Experience process, ensuring the customer feedback process runs smoothly and the data generated is translated into local strategic initiatives to improve customer experience.
- Champion supporting our segmentation efforts and ensuring local progress.
- Leader for all Commercial Excellence related priorities and activities: design, activation and follow through.
- Contributor to Commercial Excellence cluster and/or global initiatives.
- Knowledge And Skills
- Good knowledge of IT ecosystem (CRM, ERPs etc.)
- Ability to translate data into actionable insights to support strategic decisions.
- Proactive personality and excellent communication skills
- Advanced in stakeholder management
- Advanced general business knowledge
- Connect marketing and sales in the customer journey
- Funnel management knowledge
- Customer experience management
- Customer segmentation
- Sales management experience within a B2B environment
- Strong business acumen to support market insights gathering would be considered a bonus
- Core Competences And Expected Behaviours
- Able to quickly understand the core of a problem and focus on the most important aspects.
- Able to draw valid conclusions from large amounts of complex information.
- Develops impactful strategies in accordance with the business vision.
- Judgment & Decision making
- Makes things happen.
- Quickly and aptly assesses the potential consequences of different actions related to any situation or task.
- Acts with confidence and clarity
- Leading Others & Self
- Empowers others by providing the clarity, resources and support they need to succeed and be accountable.
- Challenges self and others to reach higher levels of performance in ways that triggers personal growth.
- Dares to address low performance, and to hold self and others accountable for their actions.
- What We Can Offer
- Holiday entitlement of 25 days + Bank holidays
- Simply Health – Health cash plan available to enter worth over £2500 annually
- Life Assurance – 4X annual salary when you remain in the pension
- Training and Career Development potential
- Cycle to work scheme
- Tech scheme benefit
- Our commitment to integrity
We care about diversity, inclusion, and equity in our recruitment processes.
We also believe behavioural traits can provide important insights into a candidate's fit to a role.
To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
Playing the games is mandatory.
As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.
In addition, you will need to show your right to work in the UK.
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Commercial Excellence Specialist in Camberley employer: Alfa Laval
Alfa Laval in Camberley is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With comprehensive benefits such as health plans and life assurance, along with a focus on career advancement, employees are empowered to thrive in their roles while contributing to meaningful commercial initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Excellence Specialist in Camberley
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Alfa Laval!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Commercial Excellence Specialist in Camberley
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Alfa Laval, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Alfa Laval
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Alfa Laval’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
