Human Resources Advisor in Chorley

Alfa Holiday Group have an exciting opportunity for a HR Advisor to join our team based at our Central Office in Buckshaw Village, Chorley. The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

We are offering a salary range of £35,000-£40,000 per annum in addition to a number of other benefits outlined below. We are looking for a full-time member of the team, working 37.5 hours per week over 5 days Monday to Friday. We are recruiting for an experienced HR generalist who will support and guide our managers across all our operational functions; the remit will be to form relationships with managers and employee owners within your specified area across our business. You will provide advice in all aspects of people management in line with our policies and procedures, making sure they align with the overall business strategy of delivering memorable holiday experiences to our guests. This role will be predominantly office based, with some travel across the UK throughout the year.

You will report to the People Services Director and have direct line management responsibility for a HR Assistant, who will support you with recruitment, case management and other administrative tasks as required. We have an established HR team who work closely together, making this an ideal opportunity for any experienced HR professional. The ideal candidate will have as a minimum CIPD level 5 qualification or equivalent experience.

Benefits of being an employee:

• Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 in 2024 FTE)
• Job Security – our employee-owned status provides better job security, as we can't be sold to another company
• 30 days annual leave including bank holidays with a flexi time scheme in operation
• Support and continuous development opportunities including funding for any relevant training courses
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Reward, recognition and engagement programs
• Annual pay reviews in April each year

Key responsibilities:

• Managing all people related processes for your assigned area of the business
• Providing advice and managing employee relations case work including absence, investigation, disciplinary, and grievance
• Partnering with operational managers on recruitment and selection
• Overseeing the training and development of employees in your area, including performance management and appraisal
• Leading and developing processes and initiatives that foster high employee engagement, satisfaction, and well-being
• Keeping up to date with legislation changes and the impact on our policies and procedures
• Managing and communicating people changes to ensure a smooth business operation, working closely with payroll and senior managers
• Involvement in wider HR related projects and strategic direction
• Managing and developing your HR Assistant

Key skills and experience:

• Sound knowledge of UK employment law and HR best practice
• Excellent communication skills, with the ability to build trust and form positive relationships at all levels
• Complex employee relations experience, including absence, investigation, disciplinary and grievance
• Volume recruitment including resourcing and selection
• Training and development of operational managers in people processes
• Development of HR policies and procedures in line with business strategy
• A pro-active and creative approach to delivering our people strategy
• Effectively managing a varied workload and multiple priorities

Desirable experience:

• Payroll processing
• Operational background
• Hospitality, travel and tourism industry experience

Personal attributes:

• A solution-focused mindset with a genuine passion for people
• Resilience and influencing skills
• Ability to handle multiple cases
• Creative thinking and attention to detail
• Emotionally intelligent and adaptable

If you feel you have the necessary skills to be successful as a HR Advisor within the Alfa Holiday Group, click ‘apply’ today. We’d love to hear from you!