At a Glance
- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the UK's only employee-owned travel group with a strong reputation.
- Benefits: Enjoy competitive pay, job security, free meals, and fantastic holiday discounts.
- Other info: Flexible hours, training opportunities, and a supportive work environment await you.
- Why this job: Be part of a friendly team and make memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13 - 14 £ per hour.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at Selborne Hotel, Dunoon.
Restaurant Assistant working hours: As a Restaurant Assistant you will work 35 hours per week, including weekends & split shifts with an hourly rate of £13.45, regardless of age!
Being a Restaurant Assistant: Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensure service stations and tables are kept clean and tidy.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests. Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests. If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role, we’d love to hear from you!
Restaurant Assistant in Dunoon employer: Alfa Holidays
Alfa HolidayGroup is an exceptional employer that values its employees through an employee-owned structure, offering free accommodation and a supportive work culture. With a strong focus on professional development, including training and CPC courses, we provide our Coach Tour Drivers with ample opportunities for growth while ensuring a rewarding experience in beautiful resort destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant in Dunoon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alfa Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alfa Holidays
Don't be shy about reaching out to Alfa Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Assistant in Dunoon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alfa Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alfa Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
