At a Glance
- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the UK's only employee-owned travel group, known for its fantastic holidays.
- Benefits: Enjoy competitive pay, training funding, job security, and amazing holiday discounts.
- Other info: Flexible hours, free meals on duty, and opportunities for career growth await you!
- Why this job: Be part of a friendly team and make guests' holidays unforgettable.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13 - 14 £ per hour.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at Norfolk Royale Hotel, Bournemouth.
Restaurant Assistant working hours: As a Restaurant Assistant you will work 15-30 hours per week, including weekends & split shifts with an hourly rate of £13.45, regardless of age!
Being a Restaurant Assistant: Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensure service stations and tables are kept clean and tidy.
Benefits of being an employee owner:
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
- Funding for any relevant training courses to aid your development
- Job Security – our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our ideal candidate:
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests. Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests. If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role, we’d love to hear from you!
Restaurant Assistant in Bournemouth employer: Alfa Holidays
Alfa HolidayGroup is an exceptional employer that values its employees through an employee-owned structure, offering free accommodation and a supportive work culture. With a strong focus on professional development, including training and CPC courses, we provide our Coach Tour Drivers with ample opportunities for growth while ensuring a rewarding experience in beautiful resort destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant in Bournemouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Alfa Holidays and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Restaurant Assistant in Bournemouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Alfa Holidays that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Alfa Holidays.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Alfa Holidays get a sense of who you are beyond your experience!
How to prepare for a job interview at Alfa Holidays
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Alfa Holidays and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
