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- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the friendly team at Alfa Holiday Group, a respected employee-owned travel company.
- Benefits: Enjoy competitive pay, training funding, discounts on holidays, and free meals while working.
- Why this job: Be part of a growing company that values its employees and offers great career development.
- Qualifications: Excellent communication and customer service skills; flexibility under pressure is a must.
- Other info: Live-in accommodation available and opportunities for long-term career growth.
The predicted salary is between 10 - 15 £ per hour.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at Anchoe Head Hotel, 16-19 Claremont Crescent, Weston-Super-Mere BS23 2ED.
Working Hours: 20 hours per week, including weekends and split shifts, with an hourly rate of £12.60.
Responsibilities
- Your main tasks as a Restaurant Assistant will be serving hotel guests for breakfast, evening meal and the occasional lunch, while delivering excellent customer service.
- You will also be required to ensure service stations and tables are kept clean and tidy.
Benefits
- Funding for any relevant training courses to aid your development
- Job Security — our employee-owned status provides better job security
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Live In Accommodation (location specific)
- Free employee meals whilst on duty
- Build your pension - we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our Ideal Candidate
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK's only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UK's most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role, click "apply" today. We’d love to hear from you!
Restaurant Assistant in Weston-super-Mare employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research Alfa Holiday Group and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving guests, think of scenarios where you’ve gone above and beyond for someone. Share those stories during your interview to highlight your experience and passion for hospitality.
✨Tip Number 3
Dress the part! First impressions matter, especially in the hospitality industry. Make sure you look smart and presentable when you show up for your interview. It shows you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Restaurant Assistant role.
We think you need these skills to ace Restaurant Assistant in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Restaurant Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to stay calm under pressure or your excellent communication skills.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfa Holiday Group
✨Know the Menu Inside Out
Familiarise yourself with the hotel’s menu and any special offerings. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the dining experience they provide.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, having these stories ready will highlight your suitability for the role.
✨Demonstrate Flexibility and Calmness
Since the role involves working under pressure, think of instances where you’ve had to adapt quickly or stay calm during busy times. Sharing these experiences will reassure them that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
