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For Companies At a Glance
- Tasks: Serve delicious meals and create memorable experiences for hotel guests.
- Company: Join the UK's only employee-owned travel group with a strong reputation.
- Benefits: Enjoy competitive pay, job security, and fantastic discounts on holidays.
- Why this job: Be part of a friendly team and make a real impact on guest satisfaction.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours, training opportunities, and free meals while on duty.
The predicted salary is between 10 - 15 £ per hour.
Alfa Holiday Group has opportunities for Restaurant Assistants to join the team at the Imperial Hotel, Ilfracombe.
Responsibilities
- Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meals and the occasional lunch, whilst delivering excellent customer service.
- You will also be required to ensure service stations and tables are kept clean and tidy.
Working hours and pay
- As a Restaurant Assistant you will work circa 35 hours per week over 5 days, including weekends & split shifts with an hourly rate of £12.60, regardless of age!
- The shift patterns for the role will be 7:45am to 10:45am and 5:45pm to 9:45pm.
Benefits
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
- Funding for any relevant training courses to aid your development
- Job Security - our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension - we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Essential Skills
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UKs most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UKs only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UKs most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role click apply today. We would love to hear from you!
Restaurant Assistant employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant
✨Tip Number 1
Get to know the company! Research Alfa Holiday Group and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission of providing memorable holidays.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving guests, think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality industry can be unpredictable, so share stories that highlight your ability to stay calm under pressure. This shows you’re a team player who can handle whatever comes your way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Alfa family. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in the hospitality industry. If you've worked in similar roles before, share those stories! We love seeing how your background aligns with what we do at Alfa Holiday Group.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Restaurant Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at the Imperial Hotel.
How to prepare for a job interview at Alfa Holiday Group
✨Know the Company
Before your interview, take some time to research Alfa Holiday Group. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Restaurant Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be a time you handled a difficult situation or received positive feedback. Be ready to discuss how you can bring that same level of service to their guests.
✨Demonstrate Flexibility and Calmness
The role requires flexibility and the ability to stay calm under pressure. Think of scenarios where you had to adapt quickly or manage stress effectively. Share these stories during your interview to illustrate that you can handle the fast-paced environment of a restaurant.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like for a Restaurant Assistant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
