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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and handle enquiries with a smile.
- Company: Leading UK hotel group known for exceptional customer service.
- Benefits: Competitive pay, employee perks, and a vibrant work environment.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a love for hospitality.
- Other info: Perfect for those looking to kickstart their career in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK hotel group in Exmouth is hiring a Hotel Receptionist to deliver exceptional customer experiences. The role involves checking guests in and out, handling enquiries, and managing various administrative duties.
Ideal candidates will have strong communication skills, be organised, and possess excellent customer service abilities. This position offers competitive pay and numerous employee benefits, making it an attractive opportunity for those passionate about hospitality.
Guest Experience Receptionist — Seaside Hotel in Exmouth employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist — Seaside Hotel in Exmouth
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes the Seaside Hotel special will help you connect with the team and show that you're genuinely interested in delivering exceptional customer experiences.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a receptionist, like handling guest enquiries or resolving complaints. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear smart attire that reflects the professionalism of the Seaside Hotel, and don’t forget to wear a smile – it’s all about that positive vibe!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for hospitality. Plus, it shows you’re proactive and keen to join our team at the Seaside Hotel.
We think you need these skills to ace Guest Experience Receptionist — Seaside Hotel in Exmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in showing us you're a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Guest Experience Receptionist role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great addition to our hotel!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Alfa Holiday Group
✨Know the Hotel Inside Out
Before your interview, do some research on the Seaside Hotel and its offerings. Familiarise yourself with their services, amenities, and any recent news. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Guest Experience Receptionist, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about situations where you resolved issues or provided exceptional service, and be ready to share these stories during your interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a busy hotel environment. Bring up specific instances where you successfully managed multiple tasks or prioritised effectively. You might even want to mention any tools or methods you use to stay organised, as this will highlight your proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and what success looks like in this role. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you.
