At a Glance
- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the UK's only employee-owned travel group, Alfa Holiday Group.
- Benefits: Enjoy competitive pay, training funding, and fantastic holiday discounts.
- Why this job: Be part of a growing team that values your contributions and offers job security.
- Qualifications: Great communication skills and a passion for hospitality are essential.
- Other info: Live-in accommodation available and opportunities for career development.
The predicted salary is between 22000 - 30000 £ per year.
Alfa Holiday Group has an opportunity for a Restaurant Assistant to join the team at The Selborne Hotel, Clyde Street, Dunoon PA23 7HT.
Role type: FULL_TIME. Working hours: 35 hours per week, including breakfast & dinner shifts, including weekends. Hourly rate: £12.60 (regardless of age).
As a Restaurant Assistant you will work 35 hours per week, covering breakfast and dinner shifts, including weekends.
Responsibilities
- Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meals and the occasional lunch, whilst delivering excellent customer service.
- You will also be required to ensure service stations and tables are kept clean and tidy.
Benefits Of Being An Employee Owner
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)
- Funding for any relevant training courses to aid your development
- Job security — our employee-owned status provides better job security, as we can’t be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme – Health Assured
- Length of service rewards
- Live-in accommodation (location specific)
- Free employee meals whilst on duty
- Build your pension – we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our Ideal Candidate
Essential Skills:
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- Flexibility and the ability to stay calm under pressure
Desirable Skills:
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role click ‘apply’ today. We’d love to hear from you!
Restaurant Assistant in Dunoon employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant in Dunoon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Alfa Holiday Group and The Selborne Hotel. Understanding their values and what makes them tick will help you connect during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving guests, think of examples from your past experiences where you provided excellent service. Be ready to share these stories to show you're the perfect fit for the role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only shows your enthusiasm but also helps us keep track of your application easily. So, hit that apply button!
We think you need these skills to ace Restaurant Assistant in Dunoon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in the hospitality industry. If you've worked in similar roles before, share those stories! We love to see how your background aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Restaurant Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfa Holiday Group
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and services offered at The Selborne Hotel. This shows your genuine interest in the role and helps you answer questions about how you would serve guests or handle specific requests.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond for a guest or handled a difficult situation calmly. This will demonstrate your ability to thrive in a busy restaurant environment.
✨Be Ready for Role-Play Scenarios
During the interview, you might be asked to role-play a scenario, such as serving a guest or dealing with a complaint. Practise these scenarios beforehand so you can showcase your communication skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Restaurant Assistant. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.