At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences in a vibrant hotel restaurant.
- Company: Join the UK's only employee-owned travel group with a strong reputation.
- Benefits: Enjoy competitive pay, job security, training funding, and fantastic holiday discounts.
- Why this job: Be part of a growing company that values its employees and offers career development.
- Qualifications: Strong communication, leadership, and customer service skills are essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 17 £ per hour.
Alfa Holiday Group has an opportunity for a Restaurant Manager to join the team at the Imperial Hotel, Ilfracombe.
Working Hours
As a Restaurant Manager you will work 40 hours per week, including weekends & split shifts with an hourly rate of £14.02, regardless of age! The working pattern for this role will be split shifts of 7:45am to 10:45am and 5:45am to 9:45am over 5 or 6 days.
Responsibilities
The Restaurant Manager is responsible for the overall management of the hotel’s 160-cover restaurant, ensuring an exceptional dining experience for all guests. The role involves leading, training, and developing a team of 8 employees, ensuring service is delivered efficiently, professionally, and in line with company standards. Working closely with the Head Chef and kitchen team, the Restaurant Manager oversees the delivery of sit-down breakfast service and a three-course evening meal, maintaining strong communication between front and back of house. Responsibilities include managing stock levels in collaboration with the kitchen, and ensuring full compliance with company food safety policies. The role includes producing weekly rotas and seating plans in line with hotel budgets, organising and participating in weekly deep cleans, and maintaining high standards of cleanliness and presentation throughout the restaurant. The Restaurant Manager also attends weekly head of department meetings and consistently strives to exceed customer satisfaction targets through excellent service and attention to detail.
Benefits
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
- Funding for any relevant training courses to aid your development
- Job Security - our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension - we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Our Ideal Candidate
Essential Skills:
- Excellent communication skills
- Team leadership
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UKs most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UKs only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests. Alfa Hotels own and operate 25 hotels in the UKs most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers. You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Manager role, click apply today. We'd love to hear from you!
Restaurant Manager in Barnstaple employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Restaurant Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to restaurant management. Think about how you’d handle customer complaints or manage a busy service – showing you can keep calm under pressure is key!
✨Tip Number 3
Show off your passion for the industry! When you get the chance to chat with potential employers, share your love for creating exceptional dining experiences and how you’ve led teams to success in the past. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take advantage of that. Plus, it shows you’re genuinely interested in joining our team at Alfa Holiday Group!
We think you need these skills to ace Restaurant Manager in Barnstaple
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and customer service skills, as these are key for the Restaurant Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the hospitality industry. Share specific examples of how you've excelled in similar roles and how you can contribute to our team at the Imperial Hotel.
Showcase Your Communication Skills: Since excellent communication is essential for this role, ensure your application is clear and concise. Use a friendly tone that reflects your personality and aligns with our company culture.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Alfa Holiday Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any special dishes they offer. This shows your genuine interest in the role and helps you discuss how you can enhance the dining experience for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained staff or improved service efficiency. This will demonstrate your capability to manage the restaurant's team effectively.
✨Understand the Importance of Communication
Since the role involves liaising between front and back of house, be ready to discuss how you ensure clear communication in a busy environment. Share experiences where effective communication led to better service or resolved issues.
✨Highlight Your Customer Service Passion
Be prepared to talk about what excellent customer service means to you. Share anecdotes that illustrate your commitment to exceeding customer expectations, as this aligns perfectly with the company's mission to provide memorable holidays.