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For Companies At a Glance
- Tasks: Serve delicious meals and provide top-notch customer service to hotel guests.
- Company: Join the friendly team at Alfa Holiday Group, a respected employee-owned travel company.
- Benefits: Enjoy competitive pay, job security, free meals, and fantastic holiday discounts.
- Why this job: Be part of a growing company that values its employees and offers career development.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for training and personal growth.
The predicted salary is between 10 - 15 £ per hour.
Alfa Holiday Group has opportunities for Restaurant Assistants to join the team at the Imperial Hotel, Ilfracombe.
Responsibilities
- Your main tasks as a Restaurant Assistant will be serving hotel guests breakfast, evening meals and the occasional lunch, whilst delivering excellent customer service.
- You will also be required to ensure service stations and tables are kept clean and tidy.
Working hours and pay
- As a Restaurant Assistant you will work circa 35 hours per week over 5 days, including weekends & split shifts with an hourly rate of £12.60, regardless of age!
- The shift patterns for the role will be 7:45am to 10:45am and 5:45pm to 9:45pm.
Benefits
- Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
- Funding for any relevant training courses to aid your development
- Job Security - our employee-owned status provides better job security, as we can't be sold to another company
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme - Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension - we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Essential Skills
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills
- Experience in a similar role
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Holiday Group is one of the UKs most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UKs only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.
Alfa Hotels own and operate 25 hotels in the UKs most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role click apply today. We would love to hear from you!
Restaurant Assistant in Barnstaple employer: Alfa Holiday Group
Contact Detail:
Alfa Holiday Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant in Barnstaple
✨Tip Number 1
Get to know the company! Research Alfa Holiday Group and their values. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving guests, think of scenarios where you can demonstrate your ability to handle tricky situations with a smile. Role-playing with a friend can help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for the interview! Prepare answers that highlight your flexibility and calmness under pressure. Think of examples from past experiences that showcase your excellent communication and customer service skills.
We think you need these skills to ace Restaurant Assistant in Barnstaple
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Restaurant Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like excellent communication and customer service skills. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alfa Holiday Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes offered at the Imperial Hotel. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide excellent service.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to keep calm under pressure.
✨Dress the Part
Make sure to dress smartly for your interview. A neat appearance reflects professionalism and shows that you take the opportunity seriously. Plus, it aligns with the hospitality industry’s standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical day looks like for a Restaurant Assistant. This shows your enthusiasm and eagerness to learn more about the role.
