At a Glance
- Tasks: Conduct user research to uncover insights that shape digital experiences.
- Company: RMG, a tech recruiting agency with a focus on meaningful projects.
- Benefits: Hybrid work model, supportive culture, and opportunities for impactful work.
- Other info: Join a dynamic team dedicated to research-led decision-making.
- Why this job: Make a real difference by transforming how people interact with essential services.
- Qualifications: Experience in user research and collaboration within agile teams.
The predicted salary is between 57692 - 70512 £ per year.
Are you passionate about uncovering the real human stories behind complex digital experiences?
RMG, a dedicated technology recruiting agency, is looking for a thoughtful and collaborative User Researcher to join a multi-disciplinary consultancy team based in London.
Operating in a hybrid setup (three days a week on-site in the office), you will partner with a talented group of strategists, designers, and engineers to transform how people interact with critical services.
In this role, you will champion user-centred thinking across a diverse portfolio of meaningful digital products.
From refining intuitive customer journeys to redesigning essential public-facing services, your insights will directly influence project direction and product strategy.
If you thrive in multidisciplinary environments and love turning rich user findings into actionable recommendations, this is an exciting opportunity to make a tangible impact.
Key Responsibilities
- End-to-End
Research: Plan, recruit, conduct, and analyse generative and evaluative research studies using methods such as usability testing, in-depth interviews, surveys, and diary studies.
- Translate Insights: Synthesise complex qualitative and quantitative data into clear, compelling narratives, actionable user needs, and strategic recommendations.
- Multidisciplinary
Collaboration: Partner closely with UX and service designers, developers, and product managers to ensure user needs are integrated alongside technical and commercial priorities.
- Facilitate Engagement: Lead collaborative workshops, research playbacks, and knowledge-sharing sessions for diverse project teams and senior stakeholders.
- Project Ownership: Take ownership of dedicated research workstreams on targeted projects while contributing to wider, strategic programmes and continuous team best practices.
- Required Skills & Experience
- Proven track record conducting user research across the full product and service lifecycle within digital development environments.
- Practical expertise using iterative research methodologies and collaborative tools such as Dovetail, Miro, Lookback, or Optimal Workshop.
- Demonstrated ability to communicate research outputs effectively, engaging non-research stakeholders and translating insights into clear design decisions.
- Experience working effectively within agile, cross-functional delivery teams.
- Must hold existing right to work in the UK and be eligible to obtain UK security clearance.
- Nice-to-have
- Experience conducting research within public sector or Government Digital Service (GDS) environments.
- Familiarity with broader UX, interaction design, or service design practices and frameworks.
- Why Join
Joining this team means diving straight into work that matters.
You will be part of an open, supportive culture that truly values research-led decision-making, giving you the platform to tackle complex service design challenges and see your findings actively shape digital experiences that genuinely serve their users.
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User Researcher in London employer: Alfa AI
Five Guys is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. As a senior cybersecurity leader, you will have the opportunity to shape the cybersecurity landscape across Europe, with ample support for professional growth and development. The company fosters a culture of inclusivity and empowerment, ensuring that every employee can contribute meaningfully while enjoying the unique advantages of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Alfa AI for a User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Alfa AI before they go live!
We think you need these skills to ace User Researcher in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like User Researcher at Alfa AI, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Alfa AI does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Alfa AI. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Alfa AI.
How to prepare for a job interview at Alfa AI
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Alfa AI, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Alfa AI might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Alfa AI!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Alfa AI is looking for.
