Profiles Creative is seeking a Senior CRM Manager to own the retention engine and craft lifecycle journeys from the ground up. This on-site, full-time role in London leads customer engagement across retail and e‑commerce touchpoints, turning insights into high-performing lifecycle flows and personalised brand experiences to maximise retention and lifetime value.
You will architect the overarching CRM strategy, manage automation programs, and collaborate with cross-functional teams to align
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Senior CRM Manager: Lifecycle & Loyalty Leader employer: ALFA AI GmbH
ALFA AI GmbH is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong emphasis on employee growth, you will have access to cutting-edge projects in AI-driven technology, alongside flexible hybrid working arrangements that promote work-life balance. Join us to be part of a forward-thinking team where your contributions directly impact the future of global marketplace solutions.
