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- Tasks: Support the Sales team by managing administrative tasks and ensuring smooth case progression.
- Company: Fast-growing, award-winning secured lending business in Sale.
- Benefits: Competitive salary, discretionary bonus, private medical cover, and hybrid working.
- Why this job: Join a dynamic team and kickstart your career in the finance industry.
- Qualifications: Experience in property lending and strong organisational skills.
- Other info: Regular social events and excellent career growth opportunities.
The predicted salary is between 33000 - 37000 £ per year.
ALF Recruit are delighted to be partnering with a fast-growing secured lending business based in the Sale area. This innovative, award-winning lender specialises in Bridging and Development Finance and, due to continued growth in lending volumes, is looking to appoint a Case Manager to join its expanding team.
To be considered in this role you will need to have had exposure to property lending - legal or lender.
What’s on offer:
- Basic salary of £33,000 - 37,000 (DOE)
- Discretionary bonus
- Private medical cover
- 25 days’ holiday plus bank holidays
- Hybrid working (2 days in the office, 3 from home)
- Regular social events and onsite parking
The Role:
The Case Manager will play a vital role in supporting the Sales team by managing key administrative tasks and ensuring cases progress smoothly through the pipeline. You’ll be responsible for handling new enquiries, coordinating documentation, and maintaining strong communication with both internal teams and external partners. This is a fast-paced position that requires excellent organisation, strong attention to detail, and the ability to manage multiple priorities while delivering a high level of service.
Key Responsibilities:
- Prepare indicative terms to support deal progression and conversion
- Obtain and manage valuation quotes, including booking appointments with panel valuers
- Monitor shared inboxes and distribute new enquiries to the relevant team members
- Review incoming sales packs to ensure all required documentation is in place
- Liaise with brokers and borrowers to gather outstanding information and clarify deal structures
- Handle inbound and outbound calls, responding to queries and directing as appropriate
- Update and complete sales packs to meet processing requirements
- Manage customer queries via webchat in line with agreed SLAs
- Maintain and update the broker database in line with data protection requirements
- Coordinate customer service leads, ensuring smooth handover between teams
- Produce daily sales reports for senior management
- Provide ad hoc administrative support to the Sales team and senior leadership
About You:
- Strong organisational skills with the ability to manage a busy workload
- Excellent communication and customer service skills
- High attention to detail and accuracy
- A proactive, team-oriented approach
This is a fantastic opportunity for a motivated and adaptable individual looking to build their career within a growing and dynamic lender.
For more information or to apply, please get in touch with the ALF team.
Case Manager in Sale employer: ALF Recruit
Contact Detail:
ALF Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager in Sale
✨Tip Number 1
Network like a pro! Reach out to people in the property lending sector, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and property lending. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple priorities or streamlined processes in previous roles. This will demonstrate your fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Case Manager in Sale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Manager role. Highlight your experience in property lending and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Organisational Skills: Since the role requires excellent organisation, make sure to mention specific examples of how you've managed multiple priorities in the past. We’re looking for someone who can keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at ALF Recruit
✨Know Your Stuff
Make sure you brush up on property lending basics, especially around bridging and development finance. Familiarise yourself with common terms and processes so you can speak confidently about your experience and how it relates to the role.
✨Show Off Your Organisational Skills
Since the Case Manager role is all about managing multiple priorities, be ready to share examples of how you've successfully juggled tasks in the past. Think of specific situations where your organisational skills made a difference.
✨Communicate Like a Pro
Strong communication is key in this role. Prepare to demonstrate your ability to liaise effectively with both internal teams and external partners. You might even want to practice answering questions clearly and concisely to showcase your customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the tools they use for case management, or how success is measured in this position. It shows you're engaged and serious about the opportunity.