At a Glance
- Tasks: Manage lending cases from start to finish, ensuring top-notch customer service.
- Company: Established financial services business known for tailored solutions and high service standards.
- Benefits: Life assurance, enhanced parental pay, free parking, and 21+ days holiday.
- Other info: Opportunity for career growth and process improvement initiatives.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in banking or commercial finance with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen within a well-established, independent financial services business for an experienced Commercial Lending Case Manager. This is a pivotal role at the heart of a high-performing team, offering the chance to make a real impact in a fast-paced, client-focused environment.
Our client is a large, independent business-to-business finance broker operating across a diverse portfolio of commercial finance products. Their offering spans commercial mortgages, asset finance, company buyouts, refinancing solutions, and more. Renowned for tailored financial solutions and consistently high service standards, they have built a strong market reputation through a dynamic, collaborative culture and an unwavering commitment to client excellence.
What’s on offer:
- Life assurance (3x salary)
- Employee Assistance Programme
- Salary sacrifice car scheme (role dependent)
- Enhanced maternity & paternity pay
- Free parking on site
- Complimentary drinks, breakfast & fruit
- 21 days holiday rising to 24 with service
- 3 additional days off over Christmas
- Up to 3 unused holiday days carried over annually
The Role:
Reporting into the wider lending team, the Commercial Lending Case Manager will take ownership of a portfolio of cases from initial enquiry through to successful completion. You will serve as the primary point of contact for both customers and professional introducers, playing a central role in driving positive outcomes and upholding the organisation’s high service standards.
Responsibilities:
- Managing a portfolio of lending cases from initial enquiry to completion.
- Acting as the primary point of contact for customers and professional introducers, maintaining regular communication and providing timely updates throughout the process.
- Building and managing strong relationships with all stakeholders to ensure high levels of customer service and satisfaction.
- Liaising with lenders, solicitors, and other relevant parties to facilitate the smooth progression of cases.
- Preparing and reviewing key documentation including debentures, deeds of priority, and title deeds.
- Conducting thorough due diligence and ensuring compliance with lending criteria and applicable regulations.
- Providing proactive relationship management support, resolving queries promptly and identifying opportunities to enhance the client experience.
- Contributing to process improvement initiatives and supporting the wider team’s success.
About you:
- Proven experience in banking, lending or commercial finance within case processing or case management capacity.
- Familiarity with debentures, deeds of priority, and title deeds is highly advantageous.
- Strong organisational skills with the ability to manage multiple cases simultaneously and to deadline.
- Exceptional communication and interpersonal skills, with a genuinely customer-focused approach.
- A track record of delivering high-level customer service and building lasting professional relationships.
- A proactive mindset, keen attention to detail, and a collaborative approach to work.
To apply for this role please contact Joanne Sizer or Gavin Reynolds at ALF Recruit.
Commercial Finance Coordinator in Oldham employer: ALF Recruit
Join a dynamic and collaborative team at a leading independent financial services business, where your contributions as a Commercial Finance Coordinator will be valued and impactful. With a strong commitment to employee well-being, the company offers an array of benefits including enhanced maternity and paternity pay, a salary sacrifice car scheme, and generous holiday allowances, all within a supportive work culture that prioritises client excellence and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Finance Coordinator in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Commercial Finance Coordinator role. Highlight your experience in banking and lending, and don’t forget to showcase your customer-focused approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our dynamic team and contributing to our commitment to client excellence.
We think you need these skills to ace Commercial Finance Coordinator in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in banking or commercial finance, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Commercial Finance Coordinator role. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application demonstrates your exceptional communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ALF Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial finance products, especially those mentioned in the job description. Familiarity with terms like debentures and deeds of priority will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since this role involves being the primary point of contact for customers and introducers, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships in the past to demonstrate your exceptional communication skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple cases simultaneously. Think of specific strategies or tools you use to stay organised and meet deadlines, as this will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and team dynamics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
