At a Glance
- Tasks: Manage a portfolio of lending cases and ensure smooth progression from enquiry to completion.
- Company: Established financial services business known for tailored solutions and high service standards.
- Benefits: Life assurance, enhanced parental pay, free parking, and 21+ days holiday.
- Other info: Opportunity for career growth in a collaborative culture.
- Why this job: Join a dynamic team and make a real impact in a fast-paced, client-focused environment.
- Qualifications: Experience in banking or commercial finance with strong communication and organisational skills.
The predicted salary is between 35000 - 45000 € per year.
An exciting opportunity has arisen within a well-established, independent financial services business for an experienced Commercial Lending Case Manager. This is a pivotal role at the heart of a high-performing team, offering the chance to make a real impact in a fast-paced, client-focused environment.
Our client is a large, independent business-to-business finance broker operating across a diverse portfolio of commercial finance products. Their offering spans commercial mortgages, asset finance, company buyouts, refinancing solutions, and more. Renowned for tailored financial solutions and consistently high service standards, they have built a strong market reputation through a dynamic, collaborative culture and an unwavering commitment to client excellence.
What’s on offer
- Life assurance (3x salary)
- Employee Assistance Programme
- Salary sacrifice car scheme (role dependent)
- Enhanced maternity & paternity pay
- Free parking on site
- Complimentary drinks, breakfast & fruit
- 21 days holiday rising to 24 with service
- 3 additional days off over Christmas
- Up to 3 unused holiday days carried over annually
The Role
Reporting into the wider lending team, the Commercial Lending Case Manager will take ownership of a portfolio of cases from initial enquiry through to successful completion. You will serve as the primary point of contact for both customers and professional introducers, playing a central role in driving positive outcomes and upholding the organisation’s high service standards.
Responsibilities
- Managing a portfolio of lending cases from initial enquiry to completion.
- Acting as the primary point of contact for customers and professional introducers, maintaining regular communication and providing timely updates throughout the process.
- Building and managing strong relationships with all stakeholders to ensure high levels of customer service and satisfaction.
- Liaising with lenders, solicitors, and other relevant parties to facilitate the smooth progression of cases.
- Preparing and reviewing key documentation including debentures, deeds of priority, and title deeds.
- Conducting thorough due diligence and ensuring compliance with lending criteria and applicable regulations.
- Providing proactive relationship management support, resolving queries promptly and identifying opportunities to enhance the client experience.
- Contributing to process improvement initiatives and supporting the wider team’s success.
About you
- Proven experience in banking, lending or commercial finance within case processing or case management capacity.
- Familiarity with debentures, deeds of priority, and title deeds is highly advantageous.
- Strong organisational skills with the ability to manage multiple cases simultaneously and to deadline.
- Exceptional communication and interpersonal skills, with a genuinely customer-focused approach.
- A track record of delivering high-level customer service and building lasting professional relationships.
- A proactive mindset, keen attention to detail, and a collaborative approach to work.
Commercial Case Manager in Oldham employer: ALF Recruit
Join a leading independent financial services business that values its employees and fosters a dynamic, collaborative culture. As a Commercial Case Manager, you will benefit from a supportive work environment that prioritises client excellence, alongside competitive perks such as enhanced maternity and paternity pay, a salary sacrifice car scheme, and opportunities for professional growth. With a strong commitment to employee well-being and a focus on delivering tailored financial solutions, this company is an excellent employer for those seeking meaningful and rewarding careers in commercial finance.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Case Manager in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for their team.
✨Tip Number 3
Practice your communication skills! As a Commercial Case Manager, you'll need to build strong relationships. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Commercial Case Manager in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Case Manager role. Highlight your experience in banking, lending, or commercial finance, and don’t forget to mention any familiarity with debentures and deeds of priority. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our high service standards. Keep it concise but impactful – we love a good story that showcases your customer-focused approach.
Showcase Your Communication Skills:As a Commercial Case Manager, communication is key. In your application, highlight examples where you’ve successfully managed relationships with clients or stakeholders. We’re looking for those exceptional interpersonal skills that will help us maintain our reputation for client excellence.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at ALF Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial lending and the specific products the company offers. Familiarity with terms like debentures and deeds of priority will show that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
As a Commercial Case Manager, you'll be the main point of contact for clients and introducers. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully managed client relationships in the past.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple cases at once, so be ready to discuss how you prioritise tasks and manage deadlines. You might want to share specific strategies or tools you use to stay organised and ensure nothing slips through the cracks.
✨Be Proactive and Solution-Oriented
The company values a proactive mindset, so think of instances where you've identified problems and implemented solutions. Highlight your ability to enhance the client experience and contribute to process improvements during the interview.
