At a Glance
- Tasks: Manage a portfolio of lending cases and ensure smooth progression from enquiry to completion.
- Company: Established financial services business known for tailored solutions and high service standards.
- Benefits: Competitive salary, perks, healthcare, and generous holiday allowance.
- Other info: Opportunity for career growth and a collaborative culture.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in banking or commercial finance with strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
An exciting opportunity has arisen within a well-established, independent financial services business for an experienced Commercial Lending Case Manager. This is a pivotal role at the heart of a high-performing team, offering the chance to make a real impact in a fast-paced, client-focused environment.
Our client is a large, independent business-to-business finance broker operating across a diverse portfolio of commercial finance products. Their offering spans commercial mortgages, asset finance, company buyouts, refinancing solutions, and more. Renowned for tailored financial solutions and consistently high service standards, they have built a strong market reputation through a dynamic, collaborative culture and an unwavering commitment to client excellence.
What’s on offer:
- Salary: £40,000 - £45,000 DOE
- Perkbox discounts, cashback & rewards (Day 1)
- Life assurance (3x salary)
- Employee Assistance Programme
- Royal London pension (after 3 months)
- Healthcare cash plan (post-probation)
- Private health insurance (role dependent)
- Salary sacrifice car scheme (role dependent)
- Enhanced maternity & paternity pay
- Free parking on site
- Complimentary drinks, breakfast & fruit
- 21 days holiday rising to 24 with service
- 3 additional days off over Christmas
- Up to 3 unused holiday days carried over annually
The Role:
Reporting into the wider lending team, the Commercial Lending Case Manager will take ownership of a portfolio of cases from initial enquiry through to successful completion. You will serve as the primary point of contact for both customers and professional introducers, playing a central role in driving positive outcomes and upholding the organisation’s high service standards.
Responsibilities:
- Managing a portfolio of lending cases from initial enquiry to completion.
- Acting as the primary point of contact for customers and professional introducers, maintaining regular communication and providing timely updates throughout the process.
- Building and managing strong relationships with all stakeholders to ensure high levels of customer service and satisfaction.
- Liaising with lenders, solicitors, and other relevant parties to facilitate the smooth progression of cases.
- Preparing and reviewing key documentation including debentures, deeds of priority, and title deeds.
- Conducting thorough due diligence and ensuring compliance with lending criteria and applicable regulations.
- Providing proactive relationship management support, resolving queries promptly and identifying opportunities to enhance the client experience.
- Contributing to process improvement initiatives and supporting the wider team’s success.
About you:
- Proven experience in banking, lending or commercial finance within case processing or case management capacity.
- Familiarity with debentures, deeds of priority, and title deeds is highly advantageous.
- Strong organisational skills with the ability to manage multiple cases simultaneously and to deadline.
- Exceptional communication and interpersonal skills, with a genuinely customer-focused approach.
- A track record of delivering high-level customer service and building lasting professional relationships.
- A proactive mindset, keen attention to detail, and a collaborative approach to work.
Commercial Case Manager in Manchester employer: ALF Recruit
Join a dynamic and collaborative team at a well-established independent financial services business, where your role as a Commercial Case Manager will be pivotal in delivering tailored financial solutions. With a strong commitment to employee well-being, the company offers competitive salaries, comprehensive benefits including private health insurance and enhanced parental leave, and a supportive work culture that fosters professional growth and development. Located in a fast-paced environment, you will have the opportunity to make a meaningful impact while enjoying perks like complimentary refreshments and additional holiday time.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Case Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in commercial lending and how it relates to the role. Highlight your customer service skills and your ability to manage multiple cases effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Commercial Case Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Case Manager role. Highlight your experience in banking, lending, or commercial finance, and don’t forget to mention any familiarity with debentures and deeds. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our high service standards. Keep it concise but engaging – we love a good story that showcases your customer-focused approach.
Showcase Your Communication Skills:As a Commercial Case Manager, communication is key. In your application, demonstrate your exceptional interpersonal skills. Whether it’s through your CV or cover letter, let us know how you’ve built strong relationships in previous roles and resolved queries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at StudySmarter!
How to prepare for a job interview at ALF Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial lending and the specific products the company offers. Familiarise yourself with terms like debentures and deeds of priority, as these will likely come up in conversation.
✨Showcase Your Communication Skills
As a Commercial Case Manager, communication is key. Prepare examples of how you've effectively managed client relationships in the past. Think about times when you resolved issues or improved customer satisfaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple cases and deadlines. You might want to share specific tools or methods you use to stay organised, as this role requires juggling various tasks simultaneously.
✨Emphasise Your Proactive Mindset
Highlight instances where you've taken the initiative to improve processes or enhance client experiences. This shows that you're not just reactive but also forward-thinking, which is crucial in a fast-paced environment.
