At a Glance
- Tasks: Support clients and customers with invoicing and administrative processes in a dynamic international setting.
- Company: Join a growing international business based in Harrogate with a supportive team culture.
- Benefits: Starting salary of £30,000, increasing to £32,000 after probation, plus Monday to Friday hours.
- Other info: Great opportunity for career growth in a diverse and engaging workplace.
- Why this job: Be part of a collaborative team and enhance your skills in a vibrant international environment.
- Qualifications: Fluent in French with strong communication and attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
French Language Skills Are Essential.
We are currently recruiting two French-speaking Commercial Assistants to join a growing international business based in Harrogate.
What's on offer:
- Competitive starting salary of £30,000 per annum (DOE)
- Salary increases to £32,000 upon successful completion of probation
- Monday to Friday working hours (8:30am - 5:00pm)
- Opportunity to work within an international business environment
- Supportive and collaborative team culture
The Role:
This varied position combines elements of both Commercial Administration and Credit Control, requiring strong communication skills, excellent attention to detail and the ability to build positive relationships with clients and customers across international markets.
Commercial Assistant Responsibilities:
- Acting as a key liaison between clients and customers
- Creating, issuing and processing invoices
- Tracking invoices and resolving billing queries
- Entering and maintaining accurate data within company systems
- Managing administrative processes from sales through to invoicing
- Providing exceptional customer service and support
- Investigating and resolving administrative issues efficiently
Credit Control Responsibilities:
- Contacting customers regarding overdue payments
Commercial Assistant - French Speaking in London employer: Alf Recruit Limited
Join a well-established, independent accountancy practice near Bury that prioritises quality and long-term relationships with both clients and staff. With a supportive work culture that values personal development, you'll enjoy the autonomy to lead your team while benefiting from flexible working arrangements, including one day a week from home and early finishes on Fridays. This is an excellent opportunity for those seeking meaningful employment in a close-knit environment where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Assistant - French Speaking in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Alf Recruit Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Alf Recruit Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Commercial Assistant - French Speaking in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Alf Recruit Limited:Your cover letter is your chance to shine! Tell us why you want to work at Alf Recruit Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Alf Recruit Limited!
How to prepare for a job interview at Alf Recruit Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
