Sales Support Engineer in Westerham

Sales Support Engineer

Biggin Hill

Full time, permanent

Mon Friday

8.30am 5.30pm

Salary: £35,000 – £40,000

25 days holiday (3 must be used at Xmas)

Our client is a specialist manufacturer of commercial and industrial burners. They supply complete combustion solutions from existing boilers to designing equipment to meet new building & industrial powerplant requirements.

They currently have a vacancy for a Sales Support Engineer to join their team on a full time permanent basis.

Work within the existing Sales Team by being a key point of contact for our customers in USA/UK/Asia/Europe/China/ROW and provide both pre-and after-sales advice. To liaise with customers on a daily basis and carry out sales quotations and support the Technical Sales Engineering team by helping promote the Limpsfield Burner range.

This role would suit an Engineering Graduate with 2 or more years of industry experience.

PRINCIPAL ACCOUNTABILITIES

• Maintain long-term relationships with our existing clients through managing and interpreting their requirements
• Monitor USA/UK/Asia/Europe/China/ROW with regards to Burner Quotes converted through to Burner Orders.
• Preparing client quotations for spares, burners and boilers and following them up to see if the quotes met with their expectations and updating the CRM system accordingly
• Providing pre-sales technical assistance and product education, and sales support services
• Making technical presentations and demonstrating how a product meets client needs
• Liaising with the engineering team
• Producing, maintaining and editing the price lists

Skills and Qualifications Required

• Degree in Mechanical Engineering/Engineering is desirable or qualified by experience
• 2 years previous experience working within Engineering, sales is preferred
• Excellent communication skills, comfortable with speaking to customers on the phone
• Flexible and have a can-do attitude
• Team Player – essential
• Proficient in Microsoft Office (Excel, Powerpoint, Work and Outlook)