At a Glance
- Tasks: Lead and support care teams for individuals with complex needs in the community.
- Company: Join a passionate team dedicated to making a difference in people's lives.
- Benefits: Competitive pay, development opportunities, health support, and social events.
- Other info: Exciting career progression and a supportive work environment.
- Why this job: Make a real impact by empowering individuals to live meaningful, independent lives.
- Qualifications: Experience in health and social care, especially with learning disabilities and neurodiversity.
The predicted salary is between 14.4 - 14.4 £ per hour.
We are looking for an experienced and passionate Complex Care Team Leader to join our team and provide leadership and support across our more complex care packages. This is an exciting opportunity for someone with strong experience supporting people with learning disabilities, neurodivergent conditions, behaviours that may challenge and complex support needs, who is confident leading and developing care teams in the community.
You will provide hands-on leadership to care staff, complete observations and competency assessments, support person-centred care planning, promote Positive Behaviour Support (PBS) approaches and help ensure our service users receive safe, consistent and high-quality care. You will be a confident communicator and role model, able to support staff through challenging situations, recognise changes in behaviour or risk, and work closely with families, Care Coordinators, managers and other professionals.
We are particularly interested in candidates with strong experience in learning disabilities, neurodiversity, PBS and behavioural support. A clinical background is not essential; however, you must be confident recognising when clinical or specialist support is required and escalating appropriately.
If you are passionate about supporting people to live safe, meaningful and independent lives, enjoy developing others and are looking for a role where you can make a real difference, we would love to hear from you.
You will need:
- Experience working in health and social care, preferably within homecare or community settings.
- Significant experience supporting people with learning disabilities, neurodivergent conditions and/or behaviours that may challenge.
- Strong understanding of person-centred care.
- Strong understanding of safeguarding.
- Experience supporting people with complex behavioural or social care needs.
- Experience providing leadership, guidance or supervision to care staff.
- Experience completing or supporting competency assessments and care observations.
- Ability to recognise changes in behaviour, presentation and risk.
- Understanding of Positive Behaviour Support principles and their application when supporting people with learning disabilities, neurodivergent conditions and behaviours that may challenge.
- Knowledge of de-escalation and proactive behavioural support.
- Ability to communicate effectively with service users, families, staff and professionals.
- Excellent observation and written-recording skills.
- Strong organisational and problem-solving skills.
- Ability to remain calm and provide leadership during challenging situations.
- Ability to identify when a concern is outside their competence and requires escalation.
- Commitment to person-centred care and positive risk-taking.
- Ability to use electronic care planning and recording systems.
- Full UK driving licence and access to a vehicle.
Desirable:
- Level 3 Diploma in Health and Social Care or equivalent.
- Level 4 or above in Health and Social Care, Leadership, Management or a relevant specialist subject.
- Formal PBS training.
- Experience supporting people with a range of neurodivergent conditions.
- Experience supporting people with complex communication needs.
- Experience working with learning disability services.
- Experience supporting people with mental health needs.
- Experience managing behaviours that may challenge.
- Experience with restrictive-practice awareness and least-restrictive approaches.
- Experience working with multidisciplinary teams.
- Experience supporting people following placement breakdown or transition.
- Experience mentoring or coaching care staff.
- Experience completing audits or quality monitoring.
- Experience using electronic care planning systems.
- Experience adapting communication, routines, environments and support approaches to meet individual neurodivergent needs.
What we offer:
- From £14.40 per hour
- Company paid development
- Use of company vehicle/mileage allowance
- Health advice & support
- 24-hour medical line and telephone counselling
- Company paid social events
- Employment-assist programme
- Annual training bonus
- Generous refer-a-friend scheme
- Progression opportunities
- Access to a financial wellbeing app
Complex Care Team Leader in Redruth employer: Alexandras Community Care
At Alexandras Community Care, we pride ourselves on being a supportive and nurturing employer, dedicated to the growth and well-being of our team members. Located in the beautiful Carbis Bay, we offer competitive pay starting at £13.50, along with generous benefits such as holiday pay, sick pay, and career progression opportunities. Our inclusive work culture fosters strong relationships and provides comprehensive training, ensuring that every employee feels valued and empowered to make a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Team Leader in Redruth
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Alexandras Community Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Alexandras Community Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Alexandras Community Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Complex Care Team Leader in Redruth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Alexandras Community Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Alexandras Community Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Alexandras Community Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Alexandras Community Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Alexandras Community Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Alexandras Community Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
