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- Tasks: Support daily operations at the boating lake and ensure a fun experience for visitors.
- Company: Join a vibrant team dedicated to providing excellent leisure experiences.
- Benefits: Earn £14.80 per hour with opportunities for training and development.
- Other info: Fixed term role until September 2026 with flexible weekend shifts.
- Why this job: Enjoy working outdoors while making a positive impact on visitors' experiences.
- Qualifications: Experience in leisure environments and a willingness to learn water safety skills.
The predicted salary is between 30816 - 30816 £ per year.
The Boating Lake Assistant will support the day-to-day operations of the boating lake, delivering a welcoming, safe and enjoyable experience for all visitors. This fun and varied position involves providing excellent customer service and monitoring the lake for safety. The ideal candidate will have experience of working in a leisure environment ideally open water / swimming pool, with a willingness to undertake water safety or Lifeguard training. This is a full-time, fixed term position on a 2-week roster pattern working every other weekend. The contract is fixed term from appointment to 30 September 2026.
Responsibilities
- Provide excellent customer service by greeting guests, managing bookings, taking payments and providing information about equipment.
- Deliver safety briefings, issue life jackets and ensure all customers understand the rules of the lake upholding health and safety standards.
- Prepare boats (rowing boats and pedalos) conducting safety checks, cleaning and basic maintenance so that equipment stays in good working order throughout the season.
- Assist with boat launches and dockings, guiding customers on and off the water, and monitor the lake for safety.
- Establish a clean and tidy working environment maintaining high standards of presentation throughout the site including picking up litter, tidying site areas, cleaning tables and emptying waste bins.
- Support the wider team in other leisure areas on an as-needed basis. May include assisting in skate hire, helping on reception desks, and preparing the site for private hires.
Qualifications
- Experience of working in a leisure environment ideally open water / swimming pool, with a willingness to undertake water safety or Lifeguard training.
Pay
The salary is £14.80 per hour (London Living Wage).
Equality, Diversity and Inclusion
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds.
Boating Lake Assistant (Seasonal) employer: Alexandra Palace and Park
Contact Detail:
Alexandra Palace and Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boating Lake Assistant (Seasonal)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the boating lake and its operations. This will help you show genuine interest and tailor your answers to what they value.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a great experience for visitors, think of examples from your past jobs where you went above and beyond for customers.
✨Tip Number 3
Be ready to talk about safety! Brush up on water safety protocols and be prepared to discuss how you'd handle various situations at the lake. It shows you're serious about keeping everyone safe.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure you submit your application there to stand out from the crowd.
We think you need these skills to ace Boating Lake Assistant (Seasonal)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and leisure activities shine through. We want to see that you’re excited about the role and ready to create a welcoming atmosphere for our visitors!
Highlight Relevant Experience: Make sure to mention any previous experience in leisure environments, especially if it involves open water or swimming pools. We love to see how your background can contribute to keeping our boating lake safe and enjoyable.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alexandra Palace and Park
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Boating Lake Assistant. Familiarise yourself with customer service expectations, safety protocols, and the types of equipment you'll be handling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this position revolves around providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or ensure visitors have a great time at the lake.
✨Highlight Your Safety Awareness
Safety is key in this role, so be prepared to talk about any relevant experience you have in monitoring safety in leisure environments. If you have any training or certifications related to water safety or lifeguarding, make sure to mention them. If not, express your willingness to undertake such training.
✨Demonstrate Team Spirit
This job involves working closely with a team, so be ready to share examples of how you've collaborated with others in previous roles. Highlight your flexibility and readiness to support colleagues in different areas, as this shows you're a team player who can adapt to various tasks.