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For Companies At a Glance
- Tasks: Be the face of a luxury brand, driving sales and enhancing customer experiences.
- Company: Join Alexandra Harper, a contemporary milliner known for unique, handcrafted headwear.
- Benefits: Work in a creative environment with opportunities for growth and collaboration.
- Why this job: Combine your passion for fashion with hands-on experience in a dynamic retail setting.
- Qualifications: 2+ years in fashion retail, strong organisational skills, and a flair for customer relations.
- Other info: Exciting expansion plans and a chance to shape the future of luxury headwear.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT THE BRAND
Based in London and Buckinghamshire, UK, Alexandra Harper is an exciting and contemporary milliner who designs and produces statement hats, headpieces and hair accessories. Blending expert knowledge of classic millinery with innovative techniques, superior craftsmanship and a directional vision, Alexandra's luxury headwear exudes pioneering style and individuality. All Alexandra Harper creations are made by hand with the finest quality, sustainable materials.
2026 will see a considerable expansion for the brand, with the new luxury bricks and mortar premises in Beaconsfield, Buckinghamshire. Along with a branding refresh and an extensive website makeover, this marks a major new step for the brand, including an expanded product offering and greater capacity for bespoke orders and creative collaborations.
Joining our brand means working in a creative and ever-evolving environment, with people motivated by curiosity, individuality and the quest for excellence.
JOB DETAILS
Purpose of Role
To be an ambassador and representative of the brand, conveying the brand's philosophies and values to clients and colleagues. To drive and achieve sales and to foster customer relations and general brand awareness. The position combines responsibility for the day-to-day running of the retail premises with specific administrative operations.
Knowledge and Skills
- Minimum 2 years experience as buyer, administrative assistant or senior sales associate in a fashion environment
- Excellent knowledge of millinery and headwear
- Excellent understanding of buying processes and order fulfilment
- Strong organisational skills
- Experience with social media
- Excellent customer-relations skills
- Curiosity and interest in luxury fashion, art and design
- Experience in Luxury or Premium preferred
Main Responsibilities
- Welcoming and serving customers, providing an excellent and unique instore experience of the brand at all times
- Facilitating sales and appointments on the shop floor
- Processing and packing online sales, coordinating deliveries and returns
- Taking ownership of several administrative operations, including but not limited to:
- Liaising with influencers and PR firms
- Coordinating press loans and returns
- Drafting and formatting monthly subscriber emails
- Maintaining and expanding client lists
- Establishing relationships with new stockists and coordinating B2B orders
- Organising photoshoots
- Liaising with web developer and social media team as necessary
- Assisting with in store and external event planning and set up as necessary
The role is located in Beaconsfield, Buckinghamshire - 30 minutes door to door from Marylebone Station.
Retail Lead and Executive Assistant in London employer: Alexandra Harper Millinery London
Contact Detail:
Alexandra Harper Millinery London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead and Executive Assistant in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Alexandra Harper's unique style and values. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on social media who are involved in luxury fashion. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 3
Showcase your skills! If you have experience in retail or administration, think of specific examples that highlight your abilities. Be ready to discuss how you can contribute to the brand's growth and customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in being part of the Alexandra Harper team.
We think you need these skills to ace Retail Lead and Executive Assistant in London
Some tips for your application 🫡
Show Your Passion for Millinery: When writing your application, let your love for hats and headpieces shine through! Share any personal experiences or insights you have about millinery, as this will show us that you're genuinely interested in the craft and the brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and administration, and don’t forget to mention any specific skills that align with our needs, like customer relations or social media savvy.
Be Creative and Authentic: We’re all about individuality at Alexandra Harper, so don’t be afraid to let your personality come through in your application. Use a friendly tone and feel free to showcase your creativity—after all, we’re looking for someone who embodies our brand's spirit!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensures you’re considered for this exciting opportunity with our growing brand.
How to prepare for a job interview at Alexandra Harper Millinery London
✨Know the Brand Inside Out
Before your interview, dive deep into Alexandra Harper's ethos and product range. Familiarise yourself with their unique selling points, especially their commitment to sustainability and craftsmanship. This will not only show your genuine interest but also help you articulate how you can embody the brand's values.
✨Showcase Your Customer Relations Skills
Prepare examples of how you've successfully built relationships with customers in previous roles. Think about specific instances where you went above and beyond to create a memorable experience. This is crucial for a role that focuses on fostering customer relations and brand awareness.
✨Demonstrate Your Organisational Prowess
Since the role involves various administrative tasks, be ready to discuss your organisational strategies. Share how you manage multiple responsibilities, like coordinating events or liaising with influencers, while maintaining attention to detail. A well-structured approach will impress your interviewers.
✨Be Ready to Discuss Trends in Luxury Fashion
Stay updated on current trends in luxury fashion and millinery. Be prepared to share your thoughts on how these trends could influence Alexandra Harper's offerings. This shows your passion for the industry and your ability to contribute creatively to the brand's future.
