Are you a driven and ambitious professional with a passion for working within the business operations of serviced offices? Do you possess organisational skills? If so, we have an exciting opportunity for you! We are currently seeking a team member to join us and help oversee the daily operations of our business centre.
Company Overview:
At Alexandra Gate, we're not your average business centre. We are a tight-knit community of individuals who believe in work-life balance and creating a supportive and collaborative environment. Alexandra Gate offers flexible workspace solutions, a friendly and inviting attitude, and a vibrant community for entrepreneurs, freelancers, and established businesses alike.
Position: Business Centre Assistant
Type: Part Time (approx. 21 hours per week, days to be discussed initially.
Responsibilities:
- Assist the Business Centre Manager in overseeing the day-to-day operations of the business centre, ensuring smooth functioning and exceptional customer service.
- Manage the leasing process, including client onboarding, contract negotiations, and office space allocation.
- Handle enquiries from potential clients, provide detailed information about our services, and conduct tours of the facility to showcase available workspace options.
- Develop strategies to attract new clients and achieve occupancy targets.
- Maintain relationships with existing clients, address their concerns, and provide assistance as needed to ensure their satisfaction and retention.
- Oversee administrative tasks, such as handling client queries, coordinating maintenance and repair work, and managing inventory and supplies.
- Coordinate the setup and support of telephone and internet services for clients, ensuring reliable connectivity and smooth communication.
- Monitor industry trends, competitor activities, and client feedback to identify opportunities for improvement and implement effective strategies accordingly.
- Maintain health and safety records.
Requirements:
- Strong customer service orientation and excellent interpersonal skills.
- Exceptional organisational and multitasking abilities, with meticulous attention to detail.
- Proficient in using Microsoft office suite and adaptable to IT skills.
- Excellent written and verbal communication skills.
- Ability to work independently, make sound decisions, and resolve conflicts effectively.
- A proactive and flexible approach to problem-solving.
- Experience in a managerial or supervisory role, preferably in a business centre, co-working space, or hospitality industry would be a plus.
- Numerate.
- Up to date Social Media, promotion/advertising knowledge would be a big asset.
- Flexible for holiday or absence cover.
Join our team and become an integral part of our thriving business centre community.
Salary: The salary for this position is commensurate according to your experience and skills.
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Contact Details:
Alexandra Gate Business Centre Cardiff Ltd Recruitment Team
