At a Glance
- Tasks: Build strong relationships with major UK retailers and ensure food safety and quality standards.
- Company: Join a successful and growing food manufacturer with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities to lead improvement initiatives and support new product launches.
- Why this job: Make a real impact in the food industry while working with top retailers.
- Qualifications: Experience in Technical Account Management within food manufacturing and strong communication skills.
The predicted salary is between 38250 - 46750 £ per year.
Senior Technical Account Manager
Alexander Steele Recruitment is working in partnership with a successful and growing food manufacturer to recruit a Senior Technical Account Manager.
This is a key customer-facing technical role, taking ownership of relationships with major UK retailers and ensuring the business consistently meets customer, legal, food safety and quality requirements.
Working closely with the Head of Technical and wider business, you will act as the senior technical contact across a portfolio of key retail accounts, coordinating technical communication, leading improvement initiatives and supporting the successful launch of new products.
Key Responsibilities
- Act as the main technical contact for key UK retail customers, building strong and effective relationships.
- Lead and coordinate technical communication between customers and internal teams including Technical, NPD, Operations, Commercial and Supply Chain.
- Manage customer requirements, technical requests, KPI scorecards and improvement plans.
- Lead customer technical visits, meetings and audits, ensuring actions are communicated and delivered.
- Drive improvements in customer complaints, including root cause analysis and effective corrective actions.
- Support NPD projects from concept through to launch, including specifications, QAS, shelf-life, nutritional information, artwork and factory documentation.
- Attend product trials and support validation activities.
- Complete internal audits and support export documentation where required.
- Deputise for the Head of Technical on customer-facing technical matters.
- Provide guidance and support to Technical Account Managers and wider technical colleagues.
- The Candidate
The successful candidate will have proven experience within a Technical Account Management role in food manufacturing, ideally working directly with major UK retailers.
You will have a strong understanding of food safety, quality and legal compliance, alongside retailer codes of practice.
Excellent communication and relationship-building skills are essential, as is the confidence to represent the business at a senior customer level.
This role would suit an ambitious, organised and commercially aware technical professional who enjoys working in a fast-paced manufacturing environment and managing multiple priorities.
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Senior Technical Account Manager employer: Alexander Steele
Join a well-respected food manufacturing business in Hitchin, where you will play a vital role in overseeing inbound warehouse operations. With a focus on employee growth and a supportive work culture, this company offers competitive pay, a Monday to Friday schedule, and the chance to work with a dedicated team committed to maintaining high standards of food safety and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Account Manager
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like Alexander Steele.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from Alexander Steele!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like Alexander Steele, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at Alexander Steele, and they might have insider tips or referrals just for you!
We think you need these skills to ace Senior Technical Account Manager
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Alexander Steele, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Alexander Steele.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Alexander Steele. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Alexander Steele. It shows you're committed to your professional development.
How to prepare for a job interview at Alexander Steele
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Alexander Steele’s mission.
