National Account Manager

National Account Manager

Full-Time 42000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead retail sales activities and manage key customer relationships to drive growth.
  • Company: Join a successful food business supplying high-quality products to major UK retailers.
  • Benefits: Enjoy a competitive salary, performance bonuses, pension scheme, and personal development opportunities.
  • Why this job: Be part of a growing team that enriches communities through quality food and innovative solutions.
  • Qualifications: Proven experience in managing national retail accounts in the UK food or FMCG sector required.
  • Other info: This is a home-based role with travel to sites; embrace innovation and collaboration.

The predicted salary is between 42000 - 84000 £ per year.

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Alexander Steele Recruitment provided pay range

This range is provided by Alexander Steele Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Head of Commercial Recruitment @ Alexander Steele | Food, Drinks & FMCG

National Account Manager (Co-Op)

Home based with travel to sites

Up to 60k + car allow + bonus + benefits

About our Client

A successful food business who supplies high quality products into the UK’s major retailers and wholesale channels. The business is growing and they are looking to expand their national accounts team.

The Role

We are seeking an experienced National Account Manager who will lead and coordinate retail sales activities, working closely with the broader team to drive growth across retail customers. This role is key to our mission of making it easy for everyone to enjoy great regional food and enriching communities through quality products.

Key responsibilities

  • Supporting the SNAM with the account management & supporting the growth of revenue and margin across the Customer Base, specifically Co-Op.
  • Developing and maintaining relationships with key customer contacts, highlighting the commercial and operational benefits of partnership.
  • Providing administrative support to the retail sales function.
  • Supporting the SNAM to deliver key sales projects, including customer range events and New Product Development.
  • Retail sales and margin reporting & analysis to identify opportunities and develop insights to drive growth.
  • Ownership and management of accurate master data & accurate customer master data including customer online portal submissions.
  • Manage customer relations including customer service queries with both customer head offices and retail stores.
  • Work closely with departments across the company including Supply Chain, Finance & Supplier and Sourcing

Candidate Profile

  • Proven track record in managing national retail accounts within the UK food or FMCG sector
  • Broad knowledge of Microsoft Office applications and understanding of the business and supplier accounts
  • Strategic thinker with a practical approach to execution
  • Strong ownership mindset with methodical, detail-oriented problem-solving skills
  • Effective communicator at all levels, fostering open and respectful dialogue
  • Consistently delivers results, sets clear goals, and resolves issues independently while seeking help when needed
  • Adapts proactively to changing business contexts, focusing on the bigger picture and regularly reviewing priorities
  • Embraces innovation, simplification, and new ways of working, supporting others through change
  • Demonstrates curiosity about the wider business and seeks diverse input for continuous improvement
  • Actively seeks and gives constructive feedback, using it to develop self and coach others
  • Emotionally aware, showing vulnerability and building honest, integrity-based relationships
  • Collaborates effectively across teams, always prioritising the customer experience and encouraging others to do the same

What we Offer

  • Competitive salary and performance-based bonus
  • Pension scheme and other company benefits
  • Opportunities for personal development and career progression
  • A supportive, team-oriented culture within a growing and ambitious business

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Food and Beverage Manufacturing, Food and Beverage Retail, and Wholesale Food and Beverage

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National Account Manager employer: Alexander Steele Recruitment

Join a thriving food business that prioritises quality and community enrichment, offering a competitive salary of up to £60k plus benefits. With a supportive, team-oriented culture and ample opportunities for personal development and career progression, this role as a National Account Manager allows you to make a meaningful impact while working from home and travelling to key sites. Embrace innovation and collaboration in a growing environment that values your contributions and fosters professional growth.
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Contact Detail:

Alexander Steele Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land National Account Manager

Tip Number 1

Network with professionals in the food and FMCG sectors. Attend industry events or join relevant online forums to connect with current National Account Managers. This can provide you with insights into the role and potentially lead to referrals.

Tip Number 2

Research the Co-Op and other major retailers thoroughly. Understand their business model, recent developments, and how they operate within the market. This knowledge will help you demonstrate your strategic thinking during interviews.

Tip Number 3

Prepare to discuss specific examples of how you've driven growth in previous roles. Use metrics and data to showcase your achievements in managing national accounts, as this will highlight your effectiveness and results-driven mindset.

Tip Number 4

Familiarise yourself with Microsoft Office applications, especially Excel, as you'll need to analyse sales data and report on margins. Being proficient in these tools will set you apart and show your readiness for the role.

We think you need these skills to ace National Account Manager

Account Management
Relationship Building
Sales Strategy Development
Retail Sales Analysis
Data Management
Customer Service Skills
Microsoft Office Proficiency
Project Management
Problem-Solving Skills
Effective Communication
Strategic Thinking
Adaptability
Collaboration
Emotional Intelligence
Feedback and Coaching

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing national retail accounts, particularly within the food or FMCG sector. Use specific examples that demonstrate your success in driving growth and maintaining customer relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and problem-solving skills. Mention how you can contribute to the company's mission of enriching communities through quality products and how your background aligns with their needs.

Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office applications and your ability to analyse sales data. Discuss your effective communication skills and how you foster collaboration across teams to enhance customer experience.

Showcase Adaptability: Demonstrate your ability to adapt to changing business contexts in your application. Provide examples of how you've embraced innovation and supported others through change, which is crucial for this role.

How to prepare for a job interview at Alexander Steele Recruitment

Research the Company

Before your interview, take some time to learn about the company’s values, mission, and recent developments. Understanding their focus on quality products and community enrichment will help you align your answers with their goals.

Showcase Your Experience

Be prepared to discuss your proven track record in managing national retail accounts, particularly within the food or FMCG sector. Use specific examples to demonstrate how you've driven growth and built strong customer relationships.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you had to adapt to changing business contexts or resolve issues independently, and be ready to share these experiences.

Emphasise Communication Skills

As a National Account Manager, effective communication is key. Be ready to discuss how you foster open dialogue with team members and customers alike, and provide examples of how you've successfully collaborated across departments.

National Account Manager
Alexander Steele Recruitment
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