Food Technologist (12m FTC)

Alexander Steele are delighted to continue working exclusively with a global food manufacturer on an exciting role! Our client is looking for a Food Technologist to join them on a 12m FTC at their site in Leicestershire. This is an excellent role for someone who is looking to take a step up in their technical career.

On offer:

• A salary of £35,000 + bonus
• Enhanced pension
• 33 days holiday inclusive of bank holidays
• Healthcare options
• Working Monday to Friday with 3 days a week WFH
• Excellent career development opportunities

The role:

Reporting to the Head of Technical, the Food Technologist will support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility of a specific customer account as agreed with the Technical Director.

Tasks will include:

• Product specifications: Creating, maintaining and updating all customer specs accurately.
• Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
• Customer interaction: Work with TAM and colleagues to ensure customers are replied to on matters such as label approvals, specification information, completion of questionnaires and general queries
• Audits / Customer visits: Support TAM with audits, customer visits and provide audit reports
• Analysis and Testing: Prepare samples and sent to laboratories
• Administration and database: Maintain product information database and ensure databases are updated in a timely manner

The candidate essentials:

• Have a degree in food or the equivalent in experience working within food manufacturing
• Experience dealing with UK Retailers or food service is desirable
• Experience working with specifications
• Good interpersonal skills dealing professionally with contacts both within and outside of the company
• Ability to work on own initiative
• Computer literate (Microsoft word, excel and PowerPoint)