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For Companies At a Glance
- Tasks: Be the go-to person for key customer accounts and ensure top-notch product quality.
- Company: Join a global food manufacturer known for luxury products and a remote-friendly culture.
- Benefits: Enjoy a competitive salary, 33 days holiday, and the flexibility of remote work.
- Why this job: Make a real impact in the food industry while working with leading retailers.
- Qualifications: Degree in Food Science preferred; strong communication and technical management skills required.
- Other info: Fully remote role with opportunities for professional growth in a dynamic environment.
The predicted salary is between 36000 - 54000 £ per year.
Alexander Steele are working in partnership with a global food manufacturer that supplies a wide range of luxury food products to UK retailers, food service, and B2B. Due to growth, the business is looking to appoint a Customer Technical Manager on a 6 month FTC. This role is a fully remote position.
On offer:
- Salary is circa £45,000 (Pro-rata)
- Remote working
- 33 days holiday (Pro-rata)
The role:
Reporting to the Technical Director, as Customer Technical Manager you will be the primary contact for key customer accounts and liaise with them for all technical matters. You will work closely with technical functions across the business to ensure that only the highest standards are reached.
Key accountabilities:
- Ensure standards are met and maintained with regard to specifications, product quality, factory standards and legal requirements by communicating across the technical functions.
- Manage the flow of information between supplying sites and customers.
- Support the business sites to uphold external accreditations by representing the business site audits and developing corrective action plans.
- Liaise with and support the Technologists to ensure that accurate customer specifications are created and maintained.
- Implement new customer COPs and legislation into the business.
- Continual monitoring of legislation and industry guidelines.
- Create, collate and manage the product file system to guarantee integrity and accuracy of information held by the business for its customers.
- Facilitate and provide technical support with the launch of products.
- Establish product quality and benchmarking panels to monitor the product performance and quality, providing feedback to relevant teams.
Candidate requirements:
- Degree or equivalent in Food Science or similar science discipline would be desirable.
- A proven track record of effective technical management of major UK retailer and food service customers.
- Excellent communication skills to be able to effectively communicate with stakeholders at all levels.
- Results focused individual - attention to detail, ability to work to deadlines and has excellent time management.
- HACCP and auditing (site and supplier) qualifications are desirable.
Customer Technical Manager (6m FTC) employer: Alexander Steele Recruitment
Contact Detail:
Alexander Steele Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technical Manager (6m FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the food industry, especially those who might know about the Customer Technical Manager role. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine in front of the camera, so practice answering common questions related to technical management and customer relations.
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss specific examples of how you've managed technical standards and customer relationships in the past. This is your chance to demonstrate your results-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Technical Manager (6m FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Technical Manager role. Highlight your experience in technical management and any relevant qualifications, like HACCP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with UK retailers and food service customers, and show us your passion for maintaining high standards.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Alexander Steele Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of food science and technical management. Understand the key responsibilities of a Customer Technical Manager, especially how to maintain product quality and legal standards. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated technical information in the past, especially with major UK retailers or food service customers.
✨Show Your Results Focus
Be ready to discuss specific instances where your attention to detail and time management led to successful outcomes. Think about how you’ve managed projects or audits in the past and be prepared to share these stories during the interview.
✨Stay Updated on Legislation
Familiarise yourself with current legislation and industry guidelines related to food safety and quality. Being able to discuss recent changes or trends will demonstrate your commitment to the role and your proactive approach to staying informed.