At a Glance
- Tasks: Engage with potential clients and provide empathetic assistance in a fast-paced environment.
- Company: Join a rapidly growing personal injury law firm dedicated to client care and support.
- Benefits: Enjoy competitive pay, health benefits, paid time off, and performance bonuses.
- Other info: 100% onsite role with excellent opportunities for growth in a supportive team.
- Why this job: Make a real difference in people's lives while thriving in a dynamic sales role.
- Qualifications: Bilingual in English and Spanish, with strong communication and problem-solving skills.
The predicted salary is between 17 - 17 £ per hour.
Why Work For Us
Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation.
We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients.
Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment.
We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.
At Alexander Shunnarah Trial Attorneys, we take a real approach.
We are innovative, always finding ways to be better, and have a go-getter mentality across the board.
Each team member plays a critical role in our mission.
We know our people are what makes us great.
If you’re looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!
- What We Value
- Client Commitment
- Integrity
- A Will to Win
- Teamwork
- Personal Accountability
- Passion
What You'll Do
Intake Sales Specialists will be at the forefront of our client acquisition efforts, engaging with potential clients via telephone and email to understand their needs and effectively communicate how our legal representation can address those needs.
The agent's role is crucial in retaining these potential clients by providing empathetic and professional assistance.
They will navigate inquiries with ease, resolving any issues or concerns that may arise with professionalism and efficiency.
In this fast-paced call center environment, accuracy is vital as the agent will be responsible for meticulously documenting client information.
Success in this role hinges on the sales specialist's ability to connect with clients, adapt to their unique situations, and thrive in a dynamic sales environment.
If you're passionate about helping others and eager to excel in sales, this opportunity is tailored for you.
- What You Need
- Thrives in fast-paced, high-pressure environments
- Able to manage multiple calls, tasks and systems at once
- Strong verbal communication and active listening skills
- Professional, friendly and customer focused attitude
- Excellent problem solving and conflict resolution skills
- Highly organized with strong attention to detail
- Comfortable using software and workplace tools
- Typing speed of 35+ WPM
- Job is 100% onsite in office
Qualifications
- Bilingual/fluent in both English & Spanish (required)
- High school diploma or equivalent (required)
- 2+ years of Microsoft Office experience (preferred)
- Sales experience (preferred)
- Customer service experience (preferred)
- What You Get
- Job Types: Full-time
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Supplemental Insurance
- Paid time off
- Paid Holidays
- Paid Inclement Weather Days
• Opportunity to earn monthly performance bonuses!
Schedule
- 8 hour shift
- Monday-Friday
Pay
- This position pays $17/hour base wage plus commission.
Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace.
Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please email careers@asilpc. com
Bilingual Intake Sales Specialist in Birmingham employer: Alexander Shunnarah Trial Attorneys
At Alexander Shunnarah Trial Attorneys, we pride ourselves on fostering a supportive and innovative work culture that empowers our team members to excel in their roles. Located in the heart of downtown Birmingham, our firm offers comprehensive benefits, including health insurance and paid time off, alongside a competitive salary with uncapped commission potential. Join us to make a meaningful impact in personal injury cases while enjoying opportunities for professional growth within a dedicated and compassionate team.
Contact Details:
Alexander Shunnarah Trial Attorneys Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Intake Sales Specialist in Birmingham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Alexander Shunnarah Trial Attorneys. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Alexander Shunnarah Trial Attorneys before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Bilingual Intake Sales Specialist in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Alexander Shunnarah Trial Attorneys:Your cover letter is your chance to shine! Tell us why you want to work at Alexander Shunnarah Trial Attorneys specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Alexander Shunnarah Trial Attorneys!
How to prepare for a job interview at Alexander Shunnarah Trial Attorneys
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
