At a Glance
- Tasks: Ensure guest safety, handle requests, and prepare for breakfast service.
- Company: Stylish pub and hotel in Twickenham with a vibrant atmosphere.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Opportunities for career growth through training and apprenticeships.
- Why this job: Join a fun team and enjoy a lively work environment with great perks.
- Qualifications: Customer service passion, communication skills, and attention to detail.
The predicted salary is between 9.9 - 12.1 £ per hour.
Night Porter
The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station.
Serving all the pub classics we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'.
On rugby days you can find the pub buzzing with all the pre-match diners, not to mention our live music nights and famous quiz nights.
Sundays are very popular for families who just love our Sunday Roasts.
We'd love to hear from you!
The nearest public transport is Strawberry Hill Train Station.
What We Offer Our Night Porters
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times.
You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.
Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night.
You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards.
As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter in Twickenham employer: Alexander Pope
At Alexander Pope, we pride ourselves on being an excellent employer by fostering a welcoming and supportive work environment in the heart of Twickenham. Our commitment to employee growth is evident through our comprehensive training programmes and clear career pathways, including apprenticeships, alongside competitive benefits such as weekly pay, generous holiday allowances, and exclusive staff discounts across Young’s pubs and rooms. Join us to be part of a vibrant community where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Twickenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alexander Pope. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alexander Pope
Don't be shy about reaching out to Alexander Pope directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Twickenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alexander Pope and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alexander Pope
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
