At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Alexander Pope, a trendy pub and hotel in Twickenham.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Great potential for internal promotions and ongoing training.
- Why this job: Join a buzzing environment with live music and quiz nights while advancing your hospitality career.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Serving all the pub classics we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days you can find the pub buzzing with all the pre‑match diners, not to mention our live music nights and famous quiz nights. Sundays are very popular for families who just love our Sunday Roasts. We would love to hear from you!
The nearest public transport is Strawberry Hill Train Station.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Twickenham employer: Alexander Pope
The Alexander Pope pub & hotel is an exceptional employer, offering a vibrant work culture in the heart of Twickenham, just a short walk from Strawberry Hill Station. With a strong focus on employee development, including pathways to General Manager roles and comprehensive training opportunities, we ensure our team members thrive in their careers. Enjoy benefits such as free meals, generous holiday allowances, and discounts across our venues, all while being part of a lively community that celebrates great food, music, and rugby.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Twickenham
✨Tip Number 1
Get to know the pub scene in Twickenham & Teddington! Visit local pubs, chat with staff, and understand what makes them tick. This will give you a leg up when you apply, showing your genuine interest in the community.
✨Tip Number 2
Network like a pro! Attend local events or join hospitality groups on social media. You never know who might have a lead on a Deputy Manager position or can offer insider tips about The Alexander Pope.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills and team management strategies. Think of examples from your past experiences that highlight your passion for hospitality and how you’ve successfully led a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Deputy Manager in Twickenham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV highlights relevant experience in the pub or hospitality sector. Use keywords from the job description to show us you’re the perfect fit for our Deputy Manager role.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who’s enthusiastic and driven, so show us what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Alexander Pope
✨Know the Venue Inside Out
Before your interview, make sure you know all about The Alexander Pope pub & hotel. Familiarise yourself with their menu, especially the 'Skipper's Catch', and understand what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a welcoming atmosphere, especially during busy times like rugby days or quiz nights.
✨Demonstrate Leadership Qualities
The role requires a proactive approach to team management. Think of instances where you've successfully led a team or trained new staff. Be ready to discuss your leadership style and how you plan to motivate and develop your team at The Alexander Pope.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you see your career progressing. Mention any relevant training or development courses you've taken, as this aligns with their commitment to ongoing growth.
