At a Glance
- Tasks: Lead breakfast shifts, deliver exceptional customer service, and train team members.
- Company: The Alexander Pope pub & hotel, a stylish hub in Twickenham.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Great career development opportunities in a vibrant hospitality environment.
- Why this job: Start your day early and make guests happy while enjoying a flexible schedule.
- Qualifications: Passion for customer service and ability to lead a team.
The predicted salary is between 23850 - 29150 £ per year.
The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Our beautiful bedrooms are currently undergoing a complete renovation, with the pub and gardens set to follow. We're a favourite place to stay for guests visiting London, as well as those looking to enjoy everything Twickenham and the surrounding area has to offer. On rugby days, we're chock-a-block with guests and pre-match diners soaking up the atmosphere before heading to the game. With live music nights, our famous quiz nights and busy family Sundays, there's always something happening at the Alexander Pope.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Breakfast Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder, able to lead shifts safely and effectively. You'll definitely be a morning person – someone who's happy to get up early, start the day fresh and make sure our guests do too! You will enjoy working independently, be confident working unsupervised and have a great eye for detail, making sure everything is set up, presented and delivered exactly as it should be. Most importantly, you'll be a real people person: warm, friendly and genuinely brilliant with our guests. Breakfast is often the final part of a guest's stay with us, so you'll play a huge part in making sure they leave the Alexander Pope happy and wanting to come back.
We're looking for someone to work Monday to Friday, 6am-12 noon, giving you the benefit of an early finish and the rest of the day to yourself. Additional hours may also be available on an ad hoc basis. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Alexander Pope
At Alexander Pope, we pride ourselves on being an excellent employer by fostering a welcoming and supportive work environment in the heart of Twickenham. Our commitment to employee growth is evident through our comprehensive training programmes and clear career pathways, including apprenticeships, alongside competitive benefits such as weekly pay, generous holiday allowances, and exclusive staff discounts across Young’s pubs and rooms. Join us to be part of a vibrant community where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alexander Pope. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alexander Pope
Don't be shy about reaching out to Alexander Pope directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alexander Pope and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alexander Pope
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
