Technical Analyst (DevOps/Infrastructure/Digital)

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco IMS to support contingent recruitment hiring.

On behalf of Tesco IMS, AMS are now looking for a Technical Analyst for a 6 month contract based in the organisations Edinburgh office on a hybrid working model.

Tesco IMS deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means they always work with heart. Whether they’re helping their customers or looking after their people, you’ll find there’s a warmth and friendliness to everything they do.

Job Purpose

Accountable for optimising methods to develop and interpret information that assists with decision making specific assignments such as designing, documenting, analysing, supporting troubleshooting, etc. to facilitate, support, and improve development, products, and processes. Has excellent theoretical and practical knowledge of different analytical techniques, and the capability to plan own work and meet deadlines.

Key Responsibilities

• Operational Compliance: Identify, within the team, instances of non-compliance of organisation’s policies, procedures and/or relevant regulatory codes/codes of conduct, reporting/escalating as appropriate.
• Improvement/Innovation: Identify shortcomings in existing processes, systems and procedures, and use established change management programs to address them.
• Defining and outlining the right method to deliver upon the requested requirement for a change within a core system to maximise business benefit against cost and time.
• Technical Design Documents: Production of system design documents and technical specifications for several different systems and technologies.
• Applications Software Maintenance: Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software on the customisable elements of the platform.
• Application Software Development: Customise existing applications and contribute to development of new functionality by analysing and identifying areas for modification and improvement.
• Architectural Strategy/Transformational Projects Execution:Look for improvement opportunities for architectural initiatives.
• Business Case: Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.
• Business Requirements Identification: Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis & to express the requirements on a Bank standard template.
• Technical Understanding: Manage and problem solve Incidents; once investigated and solution identified, gain sign off from stakeholders to proceed into production.
• Lead, quality assure, and support testing as a systems SME, then promote to production following the approved change framework in Service Now

Skills and Qualifications

• Business Requirements Analysis: Works without supervision and provides technical guidance when required on analysing the business requirements that IT solutions must meet.
• Data Collection and Analysis: Works without supervision and provides technical guidance when required on analysing data trends for use in reports to guide decision making
• Review and Reporting: Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.
• Verbal Communication: Uses clear and effective verbal communication without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Action Planning: Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
• Assessment: Works without supervision and provides technical guidance when analysing information and data from multiple sources, to draw appropriate conclusions and make suitable recommendations.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there’s no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we’re helping our colleagues and serving our customers, communities and planet a little better every day.
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It’s why you’ll get bags of choice and plenty of development. It’s why you’ll always be heard and find balance that works for you. It’s why you’ll feel totally at home in a place where everyone’s welcome.

Next steps

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

Our client will only accept workers operating via an Umbrella or PAYE engagement model.

Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.