At a Glance
- Tasks: Manage Statement of Work records and support operational queries in a fast-paced environment.
- Company: Join AMS, a global leader in talent solutions with an inclusive culture.
- Benefits: Enjoy flexible working, competitive rewards, and a volunteer day off each year.
- Other info: Opportunities for growth and collaboration with diverse teams.
- Why this job: Make a real impact while developing your career in a supportive community.
- Qualifications: Strong organisational skills and experience in high-volume administrative processes.
The predicted salary is between 25185 - 30000 £ per year.
Statement of Work Operations Coordinator – Nat West Group
Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.
We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year.
Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.
At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.
The Statement of Work Operations Coordinator plays a key role in supporting the day-to-day administration of Statement of Work (So W) engagements.
This is a highly organised, fast-paced role focused on managing queries, maintaining accurate records, processing transactions and providing a high level of support to stakeholders.
Working closely with Nat West Group stakeholders, suppliers and AMS colleagues, you will be responsible for ensuring So W activity is processed accurately and within agreed service levels.
You will act as a central point of contact for operational queries, helping to resolve issues, maintain data accuracy and support the smooth running of So W processes across multiple systems.
Key Accountabilities
What you’ll do
- So W Administration & Coordination
- Process and maintain Statement of Work records throughout their lifecycle.
- Review and validate information to ensure records are accurate and up to date.
- Support the creation, amendment, extension and closure of So Ws.
- Assist with purchase order, invoicing and receipting activities.
- Maintain data accuracy across systems and ensure all activity is recorded correctly.
- Follow established processes and service levels to ensure a high-quality service is delivered.
- Support supplier onboarding and ongoing maintenance activities.
- Stakeholder Support & Query Management
- Manage and respond to queries received through shared team mailboxes.
- Act as a key point of contact for managers, suppliers and internal stakeholders.
- Provide guidance on processes, system navigation and general operational queries.
- Work with internal teams to resolve issues and ensure positive stakeholder outcomes.
- Build effective working relationships and deliver excellent customer service.
- Escalate complex issues where required and track them through to resolution.
- Data & Reporting Support
- Monitor transactions and assist with identifying and resolving processing issues.
- Complete regular checks to ensure information is accurate and compliant.
- Support reconciliation activities and administrative reporting requirements.
- Produce and maintain reports to support operational activity and stakeholder requests.
- Assist with maintaining process documentation and user guidance materials.
- Contribute ideas to improve processes and ways of working.
- Support testing, process updates and system changes when required.
- Help maintain training materials and team documentation.
- Participate in team projects and operational improvement initiatives.
Skills & Requirements
- Must haves
- Experience managing high-volume administrative or operational processes
- Strong stakeholder and customer service skills
- Ability to prioritise competing activities and work to SLAs
- Excellent attention to detail and data accuracy
- Experience working with shared mailboxes and case/query management
- Strong problem-solving skills
- Comfortable learning and working across multiple systems
- Nice to have
- Experience with SAP Fieldglass, Workday or Oracle
- Recruitment Operations, MSP, RPO or Procurement experience
- Understanding of purchase orders and invoicing processes
Why AMS?
At AMS, we come from every walk of life - and that’s what makes us unique.
Our culture is open, inclusive and built on trust.
We empower our people with the flexibility and autonomy to work in ways that bring out their best.
We offer career opportunities in every direction you want to explore.
- We offer
- Growth and development focused on your strengths
- The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you getone additional paid day off each year to volunteerfor a cause that matters to you
- A competitive reward and benefits package*
- Flexibility in how and where you work*
- Hybrid model
*Details may vary slightly depending on your location, local labour law, etc.
Our statement
We’re committed to creating an environment where everyone feels a sense of belonging.
We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply.
We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.
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Statement of Work Procurement Analyst – NatWest Group employer: Alexander Mann Solutions
Universal Music Group UK is an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and creativity. As a Web Developer (.NET, Backend), you'll have the opportunity to shape innovative projects while collaborating with talented professionals in the music industry. With a commitment to employee growth and a flexible remote working environment, UMG UK ensures that every team member can thrive and contribute meaningfully to the world of music.
StudySmarter Expert Advice🤫
We think this is how you could land Statement of Work Procurement Analyst – NatWest Group
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Alexander Mann Solutions.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Statement of Work Procurement Analyst – NatWest Group
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Alexander Mann Solutions:Your cover letter should read like you’re chatting directly to Alexander Mann Solutions. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Alexander Mann Solutions.
How to prepare for a job interview at Alexander Mann Solutions
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Alexander Mann Solutions!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Alexander Mann Solutions. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Alexander Mann Solutions's culture.
