At a Glance
- Tasks: Lead strategic partnerships and deliver impactful talent solutions for clients.
- Company: Join AMS, a global leader in recruitment with a culture of innovation.
- Benefits: Enjoy flexible working, competitive rewards, and a vibrant, diverse culture.
- Other info: Embrace a culture of inclusion and continuous professional development.
- Why this job: Make a real difference by driving transformation and growth for top clients.
- Qualifications: Proven experience in strategic leadership and client partnership.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a strategic partner to lead and deliver measurable business impact for our clients through innovative talent solutions. You will work closely with AMS clients to develop and execute strategies that drive transformation, growth, and value.
About Us
Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. We encourage you to explore opportunities within our organization. Your talent is our greatest asset, and we're dedicated to providing the environment, resources, networks, and career experiences essential for your progress.
The Role
You will partner with AMS clients to deliver measurable business impact through strategic leadership, innovation, and aligned solutions—driving transformation, growth, and value. In this position, you will act as the Principal Partner to a global client delivering talent services in the UK and APAC.
Performance Outcomes / Accountabilities
- Strategic Partnership Development
- Redefine governance frameworks and establish a modern, value-driven partnership model.
- Lead the evolution of quarterly business reviews for alignment with the client's workforce strategy.
- Reposition AMS's value proposition within the client account, focusing on long‐term impact and strategic contribution.
- Talent Strategy & Advisory
- Drive initiatives supporting the client's future workforce agenda, including skills creation and capability building.
- Partner with account leaders to identify opportunities where AMS can provide advisory, transformation, and workforce planning support.
- Contribute to the development and testing of an impact narrative that articulates AMS's strategic value.
- Solution Design & Innovation
- Collaborate with delivery teams and client stakeholders to develop creative, tailored talent solutions.
- Design and implement scalable programmes such as resource augmentation (RA) for tactical hiring needs and skills‐based cohorts for transformation initiatives.
- Identify and shape opportunities across advisory, MSP (contingent workforce), and skills development offerings.
- Growth & Market Expansion
- Drive expansion of RA solutions across key markets, including emerging opportunities such as Hong Kong & Singapore.
- Identify and unlock growth opportunities across the account's global footprint, particularly in markets without a defined solution.
- Support the scaling of AMS services to meet evolving client requirements and market demands.
Key Responsibilities
- Growth / Client
- Identify and understand the client's business strategy and goals to develop a POV, Business Case and complete Value Story as part of the strategic account plan.
- Strengthen senior‐level client partnerships and leverage the broader AMS network to widen and deepen engagement across the stakeholder map.
- Take ownership of client outcomes, driving retention, renewal, and profitable growth of all AMS service lines while ensuring all contractual commitments are met.
- Act as the senior point of escalation for operational or commercial matters.
- Leverage the 'Collaboration Points OnePagers' to orchestrate across Growth, Client Services, and other internal teams.
- Embed innovation and service excellence in account planning to consistently exceed client expectations.
- Business Development / Growth
- Drive disciplined pipeline creation, using Salesforce and supporting tools to reflect client activity and performance metrics.
- Lead retention strategies and partner with Growth Sector leads and Regional Sales on competitive renewal processes.
- Co‐create thought leadership with Insights & Talent colleagues.
- Partner with internal stakeholders on whitespace growth aligned with client business priorities.
- People & Leadership
- Craft executive‐level POVs that connect talent strategy to business impact.
- Lead by example in Moments That Matter (e.g., QBR).
- Translate complexity into clarity for cross‐functional teams.
- Model disciplined growth behaviours across account planning and pipeline creation.
- Orchestrate diverse experts into a unified client voice.
- Coach and elevate junior colleagues.
- Champion adoption of AI, digital, and emerging technologies.
- Contribute to regional people strategies for talent attraction and retention.
- Financial / Commercial
- Own growth‐related activities to deliver P&L performance.
- Drive commercial negotiations ensuring sustainable financial outcomes and margin delivery.
- Support the structuring of transformative outsourcing deals.
Why AMS?
At AMS, different is not just good, it's valuable. We recognise the value of diverse perspectives and experiences in prompting innovation, sparking creativity, and solving problems. We create an inclusive culture where everyone can thrive. Our people enjoy flexibility, autonomy, and the freedom to work their way.
Benefits
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package
Our culture of inclusion and belonging welcomes applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based on age, disability, gender identity, marriage, civil partnership, pregnancy, maternity, race, religion or belief, sex, sexual orientation, or any other legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email talentacquisition.generalenquiries@weareams.com at any time. (UK&I) We take pride in being Disability Confident and will offer support and/or adjustments for the recruitment process if you wish.
Senior Manager - Client Partner in London employer: Alexander Mann Solutions
At AMS, we are committed to nurturing talent and fostering a culture of innovation and collaboration. As a Senior Manager - Client Partner, you will thrive in a vibrant and diverse environment that values your contributions and offers flexible working arrangements. With a focus on employee growth and a competitive benefits package, AMS provides the perfect platform for you to make a meaningful impact while advancing your career in the dynamic UK and APAC markets.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager - Client Partner in London
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Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Alexander Mann Solutions!
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We think you need these skills to ace Senior Manager - Client Partner in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Alexander Mann Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Alexander Mann Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Alexander Mann Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Alexander Mann Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Alexander Mann Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Alexander Mann Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Alexander Mann Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Alexander Mann Solutions and how you would contribute to adapting HR strategies.
