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- Tasks: Design and build operational services to support critical business functions.
- Company: AMS is a global workforce solutions firm enabling organisations to thrive in constant change.
- Benefits: Flexible working with 3 days in the office, plus opportunities for professional growth.
- Why this job: Join a respected client developing cutting-edge technologies for a sustainable future.
- Qualifications: Experience in IT projects, especially in Defence, and system integration required.
- Other info: Contract role for 12 months; must operate via PAYE or Umbrella model.
The predicted salary is between 48000 - 72000 £ per year.
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for an ITIL Service Architect for a 12 Months contract based in Bristol (3 days per week in the office) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.
Purpose of the Role: As ITIL Service Architect you will work with principal stakeholders across the business, design and build operational and service management capability designing services to support critical business functions and services.
As an ITIL Service Architect you will be responsible for:
- Work with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Work closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners current service and operational portfolio.
- Ability to plan and schedule workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Support the wider project team with service management and service operation queries.
- Develop services that can be signed off by the business and support a centralised service and operational capability.
What we require from the candidate:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Next Steps: If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
ITIL Service Architect employer: Alexander Mann Solutions
Contact Detail:
Alexander Mann Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Architect
✨Tip Number 1
Familiarise yourself with ITIL principles and frameworks, as this role heavily relies on them. Being able to discuss how you've applied ITIL practices in previous projects will demonstrate your expertise and understanding of the service architecture.
✨Tip Number 2
Network with professionals in the Defence sector, especially those who have experience with IT projects. Engaging in conversations about current trends and challenges can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of examples where you've successfully collaborated with various levels of stakeholders, from programme managers to C-suite executives, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest technologies and solutions in the clean energy sector. Being knowledgeable about cutting-edge technologies will not only impress your interviewers but also show your commitment to supporting the client's mission.
We think you need these skills to ace ITIL Service Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ITIL Service Architect position. Familiarise yourself with ITIL concepts and how they apply to service management in the Defence sector.
Tailor Your CV: Customise your CV to highlight relevant experience in IT projects, particularly in the Defence sector. Emphasise your skills in stakeholder management, system integration, and service design to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for service architecture. Mention specific examples from your past experiences that demonstrate your ability to meet the job's requirements.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your application through the provided link on our website, and double-check that all required documents are included and formatted correctly.
How to prepare for a job interview at Alexander Mann Solutions
✨Understand ITIL Principles
Make sure you have a solid grasp of ITIL principles and how they apply to service architecture. Be prepared to discuss specific examples from your past experience where you've successfully implemented these principles in IT projects, especially in the Defence sector.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing stakeholders at various levels, from programme teams to C-suite executives. Prepare to share examples of how you've effectively communicated and collaborated with different stakeholders to achieve project goals.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, be ready to discuss situations where you've had to adapt quickly to changing requirements or priorities. This will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare for Technical Questions
Expect technical questions related to system integration and operational support. Brush up on relevant technologies and frameworks, and be ready to explain how you've applied them in previous roles, particularly in relation to service management.
