At a Glance
- Tasks: Lead the transformation of HR processes using ServiceNow and enhance user experience.
- Company: Join the Department for Education, a forward-thinking public sector organisation.
- Benefits: Remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Inclusive workplace with a commitment to diversity and career development.
- Why this job: Make a real difference in public service by optimising HR solutions.
- Qualifications: Extensive ServiceNow HRSD experience and strong problem-solving skills required.
On behalf of Department for Education, we are looking for a ServiceNow Solution Architect (Inside IR35) until 31/03/2026 based Remotely with occasional travel to the Sheffield office.
As a ServiceNow Solution Architect, your main responsibilities will be:
- Assess the existing HRSD implementation, including customisations, integrations, workflows, and data models.
- Identify areas of technical debt, unsupported design patterns, and upgrade risks.
- Review current HR processes against ServiceNow leading practices.
- Evaluate HRSD performance, maintainability, and user experience.
- Lead the transition from heavily customised solutions to ServiceNow out-of-the-box functionality where appropriate.
- Challenge existing requirements and historical design decisions.
- Develop strategies to retire bespoke workflows, scripts, and catalogue items.
- Ensure future solutions follow a configure-before-customise approach.
- Define the HRSD architecture roadmap.
- Design scalable solutions aligned with ServiceNow product strategy and roadmap.
- Establish HRSD governance standards, architectural principles, and design patterns.
- Ensure alignment with enterprise architecture standards.
Essential:
- Extensive experience with ServiceNow HR Service Delivery.
- Proven experience assessing and remediating ServiceNow environments.
- Experience leading platform transformation or optimisation programmes.
- Strong understanding of ServiceNow HRSD architecture and governance.
- Experience reducing customisation and driving OOTB adoption.
- Knowledge of HR operating models and employee experience solutions.
Desirable:
- Previous public sector experience.
Please be aware that this role can only be worked within the UK and not Overseas.
ServiceNow Solution Architect in Sheffield employer: Alexander Mann Solutions - Public Sector Resourcing
Joining UK Parliament as a Microsoft M365 and Copilot Specialist offers a unique opportunity to contribute to the public sector while enjoying a hybrid work model in the vibrant city of London. With a strong emphasis on employee growth, you will have access to continuous learning and development opportunities, alongside a collaborative work culture that values innovation and stakeholder engagement. The role not only allows you to leverage your technical expertise but also to make a meaningful impact on how technology enhances productivity and collaboration within the organisation.
Contact Details:
Alexander Mann Solutions - Public Sector Resourcing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Solution Architect in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Alexander Mann Solutions - Public Sector Resourcing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to Alexander Mann Solutions - Public Sector Resourcing
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We think you need these skills to ace ServiceNow Solution Architect in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Alexander Mann Solutions - Public Sector Resourcing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Alexander Mann Solutions - Public Sector Resourcing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Alexander Mann Solutions - Public Sector Resourcing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
