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For Companies At a Glance
- Tasks: Join us to enhance user productivity and deliver top-notch IT services.
- Company: DWP is a leading organisation focused on delivering high-quality public services.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in user experience and IT services.
- Qualifications: Experience with MDM, particularly Intune, and a willingness to undergo security clearance are essential.
- Other info: This role is UK-based only; we encourage applications from diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
On behalf of DWP, we are looking for an End User Computing Engineer for a 6 Month Contract (Inside IR35) based Hybrid in Manchester, Leeds or Newcastle. We are seeking an experienced End User Computing Engineer to join the team. You will be responsible for delivering high-quality, resilient services and building a user experience control center focused on performance.
As an End User Computing Engineer, your main responsibilities will be to:
- Deliver a digital workplace that enhances operational efficiency and user productivity.
- Provide high-quality IT services and support to end-users.
- Build and maintain a world-class performance-focused user experience control center.
- Exploit and enhance hybrid cloud services to improve flexibility and scalability.
- Protect and secure the services to ensure compliance and minimize risks.
- Troubleshoot and resolve technical issues in end-user computing services.
Essential:
- Substantial experience with Mobile Device Management (MDM), particularly Intune and Google Workspace.
- Proven hands-on experience in configuring, managing, and owning the technical capability of MDM solutions.
- Knowledge of troubleshooting and resolving technical issues in the MDM space.
- Understanding of performance benchmarking, fault detection, and fault resolution.
- Experience with SaaS service monitoring tools and controls for ensuring performance and reliability.
- Knowledge of cloud-based technologies and services, particularly hybrid cloud environments.
- SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks.
Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Armed Forces Covenant
DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
End User Computing Engineer employer: Alexander Mann Solutions - Public Sector Resourcing
Contact Detail:
Alexander Mann Solutions - Public Sector Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Computing Engineer
✨Tip Number 1
Make sure you highlight your experience with Mobile Device Management (MDM) solutions, especially Intune and Google Workspace. Be prepared to discuss specific projects where you've configured and managed these tools, as this will demonstrate your hands-on expertise.
✨Tip Number 2
Familiarise yourself with the latest trends in hybrid cloud services. Being able to talk about how you've exploited and enhanced these services in previous roles can set you apart from other candidates.
✨Tip Number 3
Since SC Clearance is essential, if you already have it, make sure to mention it upfront. If not, be ready to explain your willingness and eligibility to undergo the necessary checks, as this could be a deciding factor.
✨Tip Number 4
Prepare for technical questions related to troubleshooting and resolving issues in end-user computing services. Having concrete examples of past challenges and how you overcame them will showcase your problem-solving skills effectively.
We think you need these skills to ace End User Computing Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mobile Device Management (MDM), particularly Intune and Google Workspace. Include specific examples of how you've configured and managed MDM solutions.
Craft a Strong Cover Letter: In your cover letter, emphasise your hands-on experience in troubleshooting technical issues within end-user computing services. Mention your understanding of performance benchmarking and fault resolution to align with the job requirements.
Highlight Relevant Skills: Clearly list your skills related to cloud-based technologies and hybrid cloud environments. If you have experience with SaaS service monitoring tools, make sure to include that as well.
Address Security Clearance: If you hold active security clearance, mention it prominently in your application. If not, express your willingness to undergo the necessary checks, as this is a crucial requirement for the role.
How to prepare for a job interview at Alexander Mann Solutions - Public Sector Resourcing
✨Showcase Your MDM Expertise
Make sure to highlight your substantial experience with Mobile Device Management, especially with Intune and Google Workspace. Be prepared to discuss specific projects where you configured and managed MDM solutions, as this will demonstrate your hands-on capability.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come equipped with examples of technical issues you've resolved in end-user computing services. Discuss your approach to fault detection and resolution, showcasing your analytical skills.
✨Understand Performance Metrics
Familiarise yourself with performance benchmarking and SaaS service monitoring tools. Be ready to explain how you've used these tools to ensure reliability and performance in previous roles, as this aligns with the job's focus on user experience.
✨Prepare for Security Clearance Questions
Given that SC Clearance is essential, be prepared to discuss your eligibility and any previous security clearance experiences. If you hold active clearance, mention it upfront, as this could give you an edge in the selection process.
